How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%71+17.2Value 14%71+10Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORERoto-Rooter Plumbing & Water Cleanup
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 3,469 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for outdoor plumbing system repair
Clear ✕All 70 Google reviews tagged “Outdoor plumbing system repair” · showing 20
Jesus and Jose did great work flushing out my water heater and completing a safety check! They were also the ones that installed the wh 10 years ago! Another great job! Many thanks! For all the work they did, at a very reasonable price. Jesus and Jose returned two days later to install a pressure regulation…
Los muchachos que vinieron fueron super amables y atentos , Jose y Jesus hicieron un genial trabajo , salvaron a mis hijos de no bañarse un dia mas !!!
Found the cracked pipe, repaired it with minimal damage to front yard and left job site pristine
Today is July 14, 2026, and my name is Pamela J. I would like to commend two outstanding Roto-Rooter employees, Jose (Employee #739) and Jesus (Employee #270), for the exceptional service they provided. Both gentlemen were true professionals from the moment they arrived. They were knowledgeable, courteous, and…
Barry was great, he was friendly, fast investigation and found issue all while it was pouring.
Fast response time. Extremely friendly, solved my issues.
The Technicians were very professional, knowledgeable and quick to identify the issue and provide a solution.
I just used Roto-Rooter at my house when I had an urgent matter. It was an underground leak in the water line to my house. I made a call to Roto and there were two technicians (Jose and Jesus) at my house in 30 minutes (yes 30 minutes) and they found the leak very fast and diagnosed it correctly (hard to know…
Grant was a total pro, explained his process, and got the job done quickly and efficiently.
Technician, Grant was very polite. Took care of the issue quick but also efficient and made sure all problems were addressed and issues were resolved.
The Plumber Berry was the best, chatted with me while he was working and explained the problem and future work that may be required to prevent the issue from happening over and over Thanks Rodney
Excellent service! On time and fixed it efficiently. Technician James was professional and courteous. Highly recommend!
James did amazing job. James explain the issue and how to get it repair in a professional matter. Thank you James!!!
Timely, professional, friendly
James the technician did an excellent job in diagnosing the low water pressure problem & knew exactly how to repair it. He was very efficient & the process went smoothly. I will definitely call Roto-Rooter plumbing when the need arises!
The quote seemed expensive but it was worth it for an hour-response time. I called and they showed up in an hour from a burst pipe. The work was fast and professional.
I highly recommend Roto-Tooter the team was great , fast and efficient. Service technicians took the time to explain every step of the way.
Marco came to the rescue. He was up front with pricing and took care of everything!
We had a leak that seemed to be coming from within our slab. I called several plumbers but they either didn’t have the capabilities to service our issue or they couldn’t come out for a week or more. Jose and Jesus came out the same day and did an exhaustive investigation, found the issue and fixed it and kept their…
Justin was professional, knowledgeable, and timely. He knew the problem and the equipment and just where the issue was. I appreciate the promptness and professionalism.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 427 | $328–$517 |
| Plumbing | 166 | — |
| Toilet repair | 144 | $228–$585 |
| Plumbing leak detection | 92 | $205–$520 |
| Plumbing pipe repair | 91 | $327–$942 |
| Sewer cleaning | 75 | $340–$517 |
| Outdoor plumbing system repair | 70 | $278–$2.1k |
| Faucet repair | 48 | $133–$480 |
