How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%71+17.2Value 14%71+10Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORERoto-Rooter Plumbing & Water Cleanup
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 3,469 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for plumbing leak detection
Clear ✕All 92 Google reviews tagged “Plumbing leak detection” · showing 20
Larry was very communicative, professional and efficient. He even found an area that was leaking that I didn’t know about! I highly recommend !!
Jesus was very professional and knowledgeable. He examined the situation/issue then explained to me the options on how to get it fixed. I highly recommend him and the company.
Professional and timely. Very informative and upfront with the whole process. Would recommend for any of your plumbing needs.
Found the cracked pipe, repaired it with minimal damage to front yard and left job site pristine
Very knowledgeable, courteous, helpful
Today is July 14, 2026, and my name is Pamela J. I would like to commend two outstanding Roto-Rooter employees, Jose (Employee #739) and Jesus (Employee #270), for the exceptional service they provided. Both gentlemen were true professionals from the moment they arrived. They were knowledgeable, courteous, and…
We had a late night issue, after calling four different plumbers this company came over within 30 minutes !! Mark provided one of the best service experiences I have ever had. From the moment he arrived, it was clear that he genuinely cared about resolving our issues not just completing the job. He took the time to…
Mr. Bradley Grayson (Licensed Plumber) and Mr. Joseph De La Cruz (Water Restoration Field Supervisor) exceeded my expectations in their plumbing water cleaning services and repairs, reasonable pricing and quick response. Both were friendly, polite, efficient, hardworking and professional. I would recommend both 110% without any hesitation.
I would highly recommend these guys! They were there every step of the way on the process of a major water leak. Prompt arrival, excellent communication and even checked on my cat and fed him while we were away. All the guys were great but have to mention Logan & Joseph, their customer service I would give 10 stars if I could!!! Thank y’all
Great customer service. DaeHan was really flexible and knowledgeable regarding services rendered. I definitely would recommend them again.
I called Roto Rooter for a possible leak. They promptly sent Bradley and he was amazing. Explained everything he found and took care of the leak. Thank you Bradley and Roto Rooter.
Great service, timely, professional and efficient.
Roto-Rooter is easily the best plumbing company I’ve worked with over the years. It’s clear they invest in training—the professionalism really shows. Every person I interacted with, from the plumbers to the mitigation team, communicated clearly, was polite, and took the time to answer my questions. The entire experience felt organized and customer-focused.
Quick and professional, they knew exactly what was causing the leak and were able to fix it with ease. They were also very kind to my daughter who was interested in what they were doing. Friendly and simple help, thanks again!
Jesse and Jose were great. Very professional and kept me informed about what was going on.
Two thumbs up to Chris! My toilet was leaking down to the basement. He came right in behind a previous technician and corrected the matter that should've been fixed the first time...not to even mention the second time. They say three times is a charm.
Great customer support! Canon, one of the plumbers from Roto-Rooter, was so professional and very thorough in the process. He put our family at ease and was able to get the job done. Top notch services!
Grant was our plumber. He was polite and knew what be was doing. Came in on weekend and cleaned up the clog in our kitchen sink. Roto-Rooter will definitely be our go to business for our all future plumbing needs.
We noticed a much higher water bill and discovered we were steadily leaking water according to the meter. We called Roto-Roooter and they were able to pinpoint the problem and get it fixed the same day. They found the leak in no time and even found a way to divert the replacement pipe so it wouldn’t require pulling…
They removed a block in my sewer line . Later I seen an add to do the same service for hundreds of Dollars less
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 427 | $328–$517 |
| Plumbing | 166 | — |
| Toilet repair | 144 | $228–$585 |
| Plumbing leak detection | 92 | $205–$520 |
| Plumbing pipe repair | 91 | $327–$942 |
| Sewer cleaning | 75 | $340–$517 |
| Outdoor plumbing system repair | 70 | $278–$2.1k |
| Faucet repair | 48 | $133–$480 |
