How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%71+17.2Value 14%71+10Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORERoto-Rooter Plumbing & Water Cleanup
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 3,469 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for plumbing pipe repair
Clear ✕All 91 Google reviews tagged “Plumbing pipe repair” · showing 20
Larry was very communicative, professional and efficient. He even found an area that was leaking that I didn’t know about! I highly recommend !!
I want to thank the following team of plumbing experts at Roto-Rooter: James, Barry, Big Patrick, Parker, Josè, and John Lugo This group is doing or did a good job helping my family navigate through the whole process. Them being extremely knowledgeable, supportive, and helpful eased us being overwhelmed. They all…
This was an emergency. Ruben was prompt, professional and pleasant. Just a perfect experience.
I cannot say enough good things about the team at Roto-Rooter. What started as one of the most overwhelming and stressful experiences I’ve ever been through turned into something much more manageable because of the incredible people they sent to help. After discovering a water leak and mold in my rental home, I was…
Came to the house to clear a clog in our mainline at 11pm. Friendly and helpful. Answered all my questions. Sent Field Manager out with camera to check everything and make sure there were no other problems. Great team. Highly recommended.
Mr. Bradley Grayson (Licensed Plumber) and Mr. Joseph De La Cruz (Water Restoration Field Supervisor) exceeded my expectations in their plumbing water cleaning services and repairs, reasonable pricing and quick response. Both were friendly, polite, efficient, hardworking and professional. I would recommend both 110% without any hesitation.
Polite, professional and fast!
James and Ruben came out to help on the emergency water main break. They did great work and assessing the job and seeing what it would take to complete it in a timely manner so that our member can get their water back going. They’re very open with information and keeping me updated on the job and with the member…
I had an excellent experience withe Jesus from roto rooter. He was very polite and explained the problem very well with multiple options and this was late in the night too. I would hire these guys again. Thank you Jesus. Thank you roto rooter.
I was standing in the middle of a messy emergency and I am so happy I called Roto Rooter. They didn’t give up till the problem was fixed. Thank you Joseph, Fred and especially Barry, who worked for hours in a small, hot bathroom.
Jesus is an outstanding technician with Roto-Rooter. He was professional, friendly, and took the time to clearly explain each possible solution while thoughtfully answering all of my questions. I especially appreciated his patience and the thorough, diligent care he brought to his work. I’m very grateful for the excellent service he provided.
Grant was polite, efficient and respectful. We appreciate Grant’s amazing job!
Great service, timely, professional and efficient.
Roto-Rooter is easily the best plumbing company I’ve worked with over the years. It’s clear they invest in training—the professionalism really shows. Every person I interacted with, from the plumbers to the mitigation team, communicated clearly, was polite, and took the time to answer my questions. The entire experience felt organized and customer-focused.
Quick and professional, they knew exactly what was causing the leak and were able to fix it with ease. They were also very kind to my daughter who was interested in what they were doing. Friendly and simple help, thanks again!
Jesse and Jose were great. Very professional and kept me informed about what was going on.
Two thumbs up to Chris! My toilet was leaking down to the basement. He came right in behind a previous technician and corrected the matter that should've been fixed the first time...not to even mention the second time. They say three times is a charm.
Every other place in town was not available to promptly address my broken pipe. Roto-rooter sent a technician as soon as I was finished scheduling the appointment. Rudy did a great job with repairing our broken pipe.
As usual Roto took care of me! As soon as my disposal started leaking, they showed up in less than an hour. Terry did an amazing job removing my disposal. Thank you again for your promptness and professionalism!
We noticed a much higher water bill and discovered we were steadily leaking water according to the meter. We called Roto-Roooter and they were able to pinpoint the problem and get it fixed the same day. They found the leak in no time and even found a way to divert the replacement pipe so it wouldn’t require pulling…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 427 | $328–$517 |
| Plumbing | 166 | — |
| Toilet repair | 144 | $228–$585 |
| Plumbing leak detection | 92 | $205–$520 |
| Plumbing pipe repair | 91 | $327–$942 |
| Sewer cleaning | 75 | $340–$517 |
| Outdoor plumbing system repair | 70 | $278–$2.1k |
| Faucet repair | 48 | $133–$480 |
