How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%71+17.2Value 14%71+10Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORERoto-Rooter Plumbing & Water Cleanup
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.8★ from 3,469 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for plumbing services
Clear ✕All 9 Google reviews tagged “Plumbing services”
Great customer support! Canon, one of the plumbers from Roto-Rooter, was so professional and very thorough in the process. He put our family at ease and was able to get the job done. Top notch services!
Mark did a great job, very knowledgeable, took his time, careful, and super helpful. While it was more than I wanted to pay… I trust the service and it comes backed by a 6 month work guarantee.
Roto-Rooter came out on short notice on a holiday and got my issue resolved quickly and for a very reasonable price. Highly recommended.
Mark is very knowledgeable of his business.letmeknowwhatelseIwillbe needing in the near future.
Ronnie was amazing! We had a complicated leak, and he made a frustrating situation as easy as possible on us. Super responsive, very knowledgeable, and went above and beyond to take care of us (including going to our house to turn our water off while we were out of town!). Can’t recommend him enough!
Adam was extremely knowledgeable and friendly! He evaluated the issue and gave us a great recommendation on how to proceed. We would love to have him back for future plumbing needs!
I had an excellent experience with Oscar De La Fuente. He responded promptly on a Saturday when our water heater was acting up. Oscar's quick arrival was a relief, and he assessed the situation efficiently. He not only fixed the immediate issue but also provided valuable advice. His expertise and professionalism…
Adam was very kind and got straight to it. He explained what he would do and the alternative if needed. He was patient while I had customers. If all the Roto-Rooters employees are like Adam, this is a great company to do business with. Thank you Adam!
In a Saturday, tech came out and repaired leak in 100 plus degrees
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 427 | $248–$493 |
| Plumbing | 166 | — |
| Toilet repair | 144 | $227–$542 |
| Plumbing leak detection | 92 | $161–$478 |
| Plumbing pipe repair | 91 | $228–$811 |
| Sewer cleaning | 75 | $289–$502 |
| Outdoor plumbing system repair | 70 | $264–$1.4k |
| Faucet repair | 48 | $209–$480 |