How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%71+17.2Value 14%71+10Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORERoto-Rooter Plumbing & Water Cleanup
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 3,469 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for sewer cleaning
Clear ✕All 76 Google reviews tagged “Sewer cleaning” · showing 20
Barry was great! Friendly and efficient!
Friendly, knowledgeable and efficient. Got the job done.
Adam was proficient and professional.
Colton, Jose and Jesus came out to look at an issue that I had in the parking lot of the hotel I manage. They were able to diagnose the issue and did not charge a fee. It saved us thousands of dollars. Thank you so much!
Found the cracked pipe, repaired it with minimal damage to front yard and left job site pristine
Overall happy with the service. Bradley was very professional and took care of our clogged mainline swiftly.
Very nice and competent service!
Grant was very upfront about what he thought the issue would be and let me know right away about cost. He was very professional and took care of the issue in a timely manner.
Alexis came to my home late this Friday night on an emergency request, with a can-do spirit, and snaked the problem out of my sewage drain. Thank you so much, Alexis. I am thoroughly relieved!
Grant was very professional and kind! He explained everything clearly and got a colleague out right away to do a camera scope
Great service, prompt and courteous. Our technician Barry was very thorough and professional.
Jesus. Real pro. Quick and fair price. Professional appearance and clean.
Barry and Ruben were PHENOMENAL! I'm keeping his business card so that I can call him directly if I ever have any other plumbing issues. Outstanding service, and friendliness. Every business should strive for this level of professionalism and care.
Five stars for Barry at Rotor- Roooter! I called for an emergency water back up issue at 10am and they had him at my door within the hour. Despite it being a Saturday, he was very friendly, efficient, and fixed the problem quickly. Truly a life-saver!
I had sewage coming up in the bathtubs & shower, meaning my sewage line was totally clogged and we had no working facilities. Could not use any water at all because more sewage would come up! My home warranty company (AHS) did not consider this to be an emergency and was going to send someone in 36 hours. That was…
Quick, transparent, good job , AAA++++
Grant is very thorough and discusses and shows everything to me, allowing me to ask questions. He kept me informed the whole time!
Grant did a good job.
Grant was a total pro, explained his process, and got the job done quickly and efficiently.
Technician, Grant was very polite. Took care of the issue quick but also efficient and made sure all problems were addressed and issues were resolved.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 427 | $328–$517 |
| Plumbing | 166 | — |
| Toilet repair | 144 | $228–$585 |
| Plumbing leak detection | 92 | $205–$520 |
| Plumbing pipe repair | 91 | $327–$942 |
| Sewer cleaning | 75 | $340–$517 |
| Outdoor plumbing system repair | 70 | $278–$2.1k |
| Faucet repair | 48 | $133–$480 |
