How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%71+17.2Value 14%71+10Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORERoto-Rooter Plumbing & Water Cleanup
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 3,469 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for sewer repair
Clear ✕All 40 Google reviews tagged “Sewer repair” · showing 20
They did a amazing job. Will use them again. And I felt the pricing was very fair. They did a job worth giving a great review. And they were fast responding as well.
Found the cracked pipe, repaired it with minimal damage to front yard and left job site pristine
Grant helped us out. Very professional and service was 👍
I was standing in the middle of a messy emergency and I am so happy I called Roto Rooter. They didn’t give up till the problem was fixed. Thank you Joseph, Fred and especially Barry, who worked for hours in a small, hot bathroom.
The Plumber Berry was the best, chatted with me while he was working and explained the problem and future work that may be required to prevent the issue from happening over and over Thanks Rodney
Every one at Roto-Rooter that I have worked with so far has been great. Very attentive & communicative. I’m so glad they answered my call during my late night plumbing emergency!
James did amazing job. James explain the issue and how to get it repair in a professional matter. Thank you James!!!
Barry was very professional and very thorough explaining the process and took care of the issue! Excellent job and will definitely call them the next time we need their services.
I called Roto Rooter after a significant sewer and water issue occurred at my home. This was definitely an emergency situation. After the initial assessment, Justin was sent out to address the potential clog and snake the line. He was wonderful! He explained the situation, gave me options and began the work quickly.…
Justin was quick, smart and friendly. Highly recommend him!
I would give more stars if possible. The sewage pumping system on my house stopped working suddenly causing a serious issue because of the elevation. Contacted a couple of plumbing companies and they suggested the entire system be replaced which was super expensive. Roto-Rooter came to my rescue. Jeremy, Larry and…
Jordan and Luke did a fantastic job, professional, on time, fast and clean with the service. They replaced sections of broken pipe due to root invasion.
Great customer service, friendly and they had my pipes unclogged quickly. I highly recommend roto rooter
José and his team were stellar. Professional , friendly and empathetic. They knew how important it was to get this done as quick as possible and delivered with excellent service.
Fast and Efficient.
Called to get a clogged line cleared and they were able to come out very quickly. Logan provided amazing service and was super thorough in making sure all issues were resolved before he left. I never write reviews but Logan was so awesome I wanted to give him his due. Thanks for the service Logan! They should give you a raise, sir!
Quality serbicw
Very pleasant no hassle
Prompt service. Good communication. Nice professional technician.
Awesome experience with the technician.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 427 | $328–$517 |
| Plumbing | 166 | — |
| Toilet repair | 144 | $228–$585 |
| Plumbing leak detection | 92 | $205–$520 |
| Plumbing pipe repair | 91 | $327–$942 |
| Sewer cleaning | 75 | $340–$517 |
| Outdoor plumbing system repair | 70 | $278–$2.1k |
| Faucet repair | 48 | $133–$480 |
