How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%71+17.2Value 14%71+10Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORERoto-Rooter Plumbing & Water Cleanup
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 3,469 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for toilet repair
Clear ✕All 144 Google reviews tagged “Toilet repair” · showing 20
Absolutely saved the day! Chad arrived on super short notice and got right to work. Chad quickly pinpointed where the leak was coming from and removed the jet spray that was causing the problem. Efficient, honest, and reliable work. I’ll definitely be using their services again!
Great technician, James Ho, snapped me out of a literal state of of depression by delivering great customer service with a professional attitude and sincere empathy for me but what it came down to, was his urgency to get our two, toilet tank assemblies and two angle wall valves replaced; service with a smile with great benefits!
Jesus with Roto-Rooter has saved us twice! My mom lives rural and us kids try to help her as best we can but we are far away. Jesus has on two occasions provided quick, professional, and courteous plumbing service to her site. Excellent communication about what is going on and with a more than fair price. You aren't…
My technician Alexis was very helpful and went above and beyond my expectations!
Ruben is THE MAN. Saved me big time and gave me a super fair price, accommodated me in every way he possibly could.
Adam was great.
Berry was outstanding! He stayed until the problem was resolved and we are so grateful for his dedication.
Jonny with Roto-Rooter Plumbing & Water Cleanup did a great job today on 8-1-2026. He was very professional and kind and he did an incredible job. He was so friendly and we appreciated that he looked happy to be working. He was very pleasant and we really appreciated that. Jonny, they are so lucky to have you on…
Larry was amazing, he walked me through every part and why my toilet wasn’t working. He even went the extra mile with me to ensure I was taken care of. And was very respectful. My only and favorite plumber!!!
Bradley was super professional and efficient. We will be recommending him to anyone who needs Roto-Rooter services. He also identified some additional problems and provided an estimate but didn't pressure us. We have already scheduled him to come back and do the additional work.
Ruben installed a toilet bidet. Excellent work and easy to work with . Glad he left his card so we ask for him again! Thanks Ruben!
We have used Grant on several occasions for different things. He is awesome. He does great work and is very knowledgeable! We will use Rotor Rooter every time!!
Adam was a consummate professional and was super helpful explained all details wonderfully. He found the issue was able to explain it and did it quickly. Very happy with the service would recommended to anyone.
Had a weird toilet clog and they came out, removed the toilet and got us back in action again in a timely and very professional manner. Technician was extremely professional and knowledgeable.
Bradley did a great job and very professional! Thank you and definitely recommend
Barry was absolutely exceptional!! His service was great, he knew what he was talking about, and he got the job done with a smile!
Easily the best plumbing service I have ever used. I will certainly recommend RR to anyone who asks. I pulled a toilet to replace a wax ring only to find absolutely no flange had been installed. As a DIY guy I did my research and found out I’d need a brass flange soldered to the lead pipe. This was out of my…
Ruben was awesome! Very knowledgeable, did a great job. Dealing with him took a lot of the sting out when it came time to settle up.
Roto Rooter came within the hour! they were in contact- Grant let us know the cost before the work was done. Fred helped us out too by explaining what the actual problem Was and giving us a quote for additional work that needed to be done and why it needed to be done. We really appreciate their quick response ! Very courteous 😄
I can not say enough good things about this service. I’m an Airbnb owner and my cleaners told me about a clogged toilet an hour before the next guest checked in. Grant showed up within the hour, excellent communication and a quick fix. He even cleaned the toilet bowl all before the check in! 100% recommend this company - and thanks again Grant!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 427 | $328–$517 |
| Plumbing | 166 | — |
| Toilet repair | 144 | $228–$585 |
| Plumbing leak detection | 92 | $205–$520 |
| Plumbing pipe repair | 91 | $327–$942 |
| Sewer cleaning | 75 | $340–$517 |
| Outdoor plumbing system repair | 70 | $278–$2.1k |
| Faucet repair | 48 | $133–$480 |
