How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%71+17.2Value 14%71+10Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORERoto-Rooter Plumbing & Water Cleanup
Austin, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 3,469 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for water heater installation
Clear ✕All 26 Google reviews tagged “Water heater installation” · showing 20
James did an awesome job explaining the situation I’m very impressed with his prompt response and commit
Jesus and Jose did great work flushing out my water heater and completing a safety check! They were also the ones that installed the wh 10 years ago! Another great job! Many thanks! For all the work they did, at a very reasonable price. Jesus and Jose returned two days later to install a pressure regulation…
Larry arrived with a smile on his face He quickly assessed it was an all day job Replacing an old water heater is no picnic It’s located in the garage, so I brought out a fan and directed him to the fridge in the garage with bottled water I checked on him occasionally and he assured me he was good He…
Bradley was excellent, very knowledgeable and informative. He did a very professional job, cleaned up and even taught me a few things. Take care of this man he deserves it. I want him on my next call, he made a stressful event manageable. Thank you.
I always use Roto Rooter for plumbing and water heater issues. They are fast, reliable, and professional. I highly recommend them!
Technician was very good. Very friendly and explained his process as he went through the replacement. He made sure I checked the work and explained the warranty. He verified working area was clean before he left.
I contacted Roto-Rooter due to an issue with one of my hot water tanks. Jesus arrived exactly during the period I was told. He quickly diagnosed the issue and told me I could replace the water tank or replace both water tanks with a tankless water heater. He assured me that I had a proper set up and that…
Larry was AWESOME! Down to earth super nice guy! Quality workmanship. Got in got out quick!
Larry was absolutely great! He explained everything to me and was delightful/professional during the installation process.
Roto Rooter is an Awesome, Excellent Company & First among Equals. Every Single individual so far that I’ve dealt with since this my Problem has been very Professional, Friendly & giving me the piece of mind that I need & taking time to fully explain in details what they do.
Jesus Hernandez did an amazing job replacing our water heater and had excellent communication throughout the whole process
We had a great experience with Roto-Rooter! After our old water heater started leaking, they came out promptly to replace it. Even though there was an issue with the new unit they installed (not their fault), our technician went above and beyond—he immediately contacted the manufacturer, helped arrange a…
We noticed a much higher water bill and discovered we were steadily leaking water according to the meter. We called Roto-Roooter and they were able to pinpoint the problem and get it fixed the same day. They found the leak in no time and even found a way to divert the replacement pipe so it wouldn’t require pulling…
Excellent work! Would recommend Jordan to my friends and neighbors. He was skilled in solving a lot of issues and worked diligently through some tricky problems with getting the water hot. I will definitely recommend him to friends and neighbors. 5 stars for excellent work, patience and thoroughness. Bravo!
My tenant was having issues with the water heater. In turned out to be that it needed to be replaced. Javier helped us through the whole process, completed the installation the next day, and for a reasonable cost. I would 100% use Javier again!
I had an upgrade water heater to commercial with an extended warranty to replace my old water heater. I also have a new gas control valve. Larry is fabulous. I highly recommend him. He did me a huge favor by not buying residential for replacement parts.
You guys knew me well, You always treated me and Han so good when we came in. She was the beautiful Chinese lady I was dating. Sorry to hear about Round Rock and those Tornados. Sometimes THE LORD GOD HAS HIS WRATH. It looks like a lot of people are homeless now. Just like Austin made me homeless. Thanks guys I appreciate your honesty and friendship
Absolutely amazing service from the moment we called until they left. Our hot water heater went out and they managed to fit us into their busy schedule for the day. Everyone was very friendly, courteous, and knowledgeable. Jose and Jesus, master plumbers, were able to find the heater we needed and installed it in a…
Jesus and Jose arrived on time, they were professional ,efficient and friendly. They followed CDC recommendations at all times. Good job
Jesus and Jose were great to work with. It was very easy to schedule a time with them and they did a wonderful job. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 427 | $328–$517 |
| Plumbing | 166 | — |
| Toilet repair | 144 | $228–$585 |
| Plumbing leak detection | 92 | $205–$520 |
| Plumbing pipe repair | 91 | $327–$942 |
| Sewer cleaning | 75 | $340–$517 |
| Outdoor plumbing system repair | 70 | $278–$2.1k |
| Faucet repair | 48 | $133–$480 |
