Experts Reviews · Company report
34SCORE

Roto-Rooter Plumbing & Water Cleanup

Chicopee, MA · Grade D · #74 of 90 plumbers · 4.7★ from 2,575 Google reviews

Report card

Percentile vs other plumbers (100 = best). Strongest: accountability and track record; weakest: value.

SatisfactionF
3
ReliabilityD
23
Craft & serviceB
62
ValueF
1
MomentumB
79
Track recordA
86
AccountabilityA
96

Reviews for your job

Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.

Roto-Rooter Plumbing & Water Cleanup for plumbing

Clear ✕
Jobs reviewed191
★ on this job4.75
Usually paid$600–700
Rank for this job#3 / 4
Said fair88%
★★★★★ Aaron · 8 months ago

Cleared a tough kitchen sink line that was clogged well beyond 35 feet. Great communication and service by John. Would hire again and recommend to others.

Paid $600–700Reasonable pricePlumbing
★★★★★ Rachel · 9 months ago

Bryan was here within 3 hours of me making an appointment which is super fast considering it wasn't an emergency. He was honest and friendly (even with my dogs!). I will definitely be using them again.

Paid $300–400Reasonable priceToilet repairPlumbing
★★★★★ Gisabel · 9 months ago

Responded to my emergency at 11pm. Cleared the blockage and didn’t leave a mess behind.

Paid $600–700Reasonable priceSewage cleanupPlumbing
★★★★ Karen · 10 months ago

Denys was knowledgeable and informative. Patient and kind while answering all my questions. After uncloging the sewerage line and using the camera to show were the damage was, made the service worth the price.

Paid $1,000+OverpricedPlumbing
★★★★★ Rebekah · 10 months ago

He cut roots out of my sewer pipe, and smoothed the inside. He was professional, patient, and polite. Cleaned up after. Technician was: Burim #279 I wish i had been better prepared for it, as my expectations and experience did not match. He needed a specific type of outlet, which i was thankful I had, otherwise…

Paid $1,000+Not surePlumbing
★★★★★ Jenn · 10 months ago

All associates that assisted with our problem were the utmost informative, caring and attentive. Would most definitely continue business if another problem arises in our future. Highly recommend this company. Edwin and Jenn G

Paid $1,000+Reasonable priceMold inspectionDrain cleaningPlumbing leak detection
★★★★★ Shaun · 10 months ago

Erik Brian Benjamin Bryce and crew were amazing they were so helpful and they were very kind and caring in our time of crisis they were compassionate and informative and guided us through each step of the process we were displaced for over a week and Erik was in contact with us through the whole process! If you…

Toilet repairMold inspectionDrain cleaning
★★★★★ WENDY · 10 months ago

clogged sink nightmare both Jeremiah and Joel were exceptional. Very polite, hard-working terrific people. Very impressed from beginning to end.

Paid $700–800Great pricePlumbing
★★★★★ Chriselle · 11 months ago

Jude, the technician, was super. Friendly, knowledgeable, worked hard and cleaned up. Great experience all around. Thank you for late night rescue with plumbing problem.

Paid $400–500Reasonable priceDrain cleaningPlumbing

Price

$642+34% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 8%Reasonable 58%Overpriced 16%Not sure 18%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning723$176–$580
Plumbing191—
Toilet repair126$227–$618
Plumbing pipe repair87$366–$1.2k
Sewage cleanup80—
Sewer repair74$454–$2.4k
Sewer cleaning64$295–$693
Plumbing leak detection58$124–$656

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