How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty82−1.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORERoto-Rooter Plumbing & Water Cleanup
Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,033 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for drain cleaning
Clear ✕All 111 Google reviews tagged “Drain cleaning” · showing 60
Christian was very knowledgeable, explaining everything to me step by step. He took his time to make sure the repair was done right and even cleaned up before he left. Would highly recommend this company and Christian!
Mark was on time and cleaned out our clogged pipes within one hour, saving us money. I didn’t know we get a free camera inspection after service is done which is also a plus. Thank you!
Mark was very thorough. I was so happy to have my drain cleared. I highly recommend him. Thank b you.
Always responsive and professional
Chris went above and beyond for our immediate pipe back up
Excellent service!!!
Brandon was awesome, he presented us with the facts, he was very personable, he knew what he was doing, he had all the right equipment and he was in and out quickly. We will definitely, if needed, use Roto Rooter again.
Brandon was knowledgeable, efficient, and explained things clearly. Corrected the problem very quickly. Great job.
The drain pipe for the laundry room clogged up and I was contemplating figuring out how to solve this problem. After a day of thought it was time to call a professional. Roto Rooter sent Brandon over only 45 minutes after I called. He was great. He quickly analyzed the situation and immediately got to work. Brandon…
Super helpful and respectful. Very knowledgeable about the different options while keeping my budget in mind. Thank you
I've always felt that you pay for what you get and I have respect for Roto Rooter, they have been around for a super long time, while the warranty was good, I don't think that the service performed was worth $400. 30 Minute Duration time. I didn't argue with that cause I needed my drain clean and I had no luck…
The person on helped me on the phone was ready and available to take my request (24 hour service). The plumber arrived in a reasonable amount of time (less than an hour, will vary based on your location), very friendly and informative, told me how he would take care of my clogged drain and got it done within an hour.
Quick and thorough.
Brandon was awesome!!! Fast Knowledgable Friendly!!! Thanks Branden.
Great. Job
Brandon was great got the job done and made sure to double check he unplugged everything before he left. Very professional
I had 2 backed up toilets and sewage coming up in the bathtub at 7 pm. Called Roto Rooter and they were at my house within the hour. Brandon fixed my problem quickly, professionally and efficiently. I thank Roto Rooter from the bottom of my bowels!
They did the job but they were expensive.
Brandon did a great job, fixed the problem quickly and efficiently.
Gentlemen went above and beyond his duties and very happy time with what the service he provided. Thank you.
Brandon did solid work. Very helpful. Answered all my questions. Was clean and respectful.
Great fast service and was very helpful thank you definitely 5 stars.
He was very friendly, understandable.Got the job done really quick and the drain seems to be working now
Brandon was great. He’s flexible and he educated us on what needed to be done. He was courteous and wearing slippers in the house. Everything was done thoroughly. I would recommend him anytime. Matter of fact, we requested him on our second job. Thanks.
Great and timely service, pleasant technician, was able to fix my kitchen sink pipes being clogged and worked very efficiently and fast. Appreciate the great service!
Great fast service. Fantastic work.
Brandon provided Excellent service!! Would highly recommend his service again
Brandon was great. Came on New Years Eve. Went above and beyond and left it all spotless.
Brandon was amazing, many other plumbers would have given up after the first hour we were lucky he didn't. It was on such short notice too, a few hours before christmas eve. He cleared out my main line and it wasn't easy. He was non stop and out in almost 2 hours worth. He's the best. Thank you Brandon you made my family's day brotha.
Thank you all so much for helping me on a amazing job that Brandon did for us . By fixing our clogged drain pipes. He got to the bottom of the problem and it was resolved. Although it took time and it was all worth it, Because the next day was Thanksgiving dinner here at the house. So basically Brandon and his team…
Brandon was very professional and got my shower drain to work again
Brandon did a great job. I had an urgent issue and he was able to clear my main line and solve my root issue. His insight and guidance was greatly appreciated. Thanks Brandon!
Brandon was the man. He did a fantastic job
Had a clog drain from potty training called Roto-Rooter. Brandon came in and fixed the issue fast and efficiently.
Brandon was helpful and knowledgeable, have no doubts my drain is unclogged
Brandon was professional and pleasant to work with. He thoroughly explained the service to be provided, serviced the clogged tub drain, and provided preventative care information.
Vincent came out and was super helpful and nice. Service was great and quickly taken care of.
Vincent was clean, efficient and quick! Great experience!! Highly recommend!
Vincent showed up on time as scheduled and provided excellent and efficient service! He was able to solve our drain clog issue in a matter of minutes. Thank you so much!
Fast, efficient. Brandon was kind, professional and did a great job.
Very responsive and professional. Highly recommend. Vincent was knowledgeable and did care very much for successful job done. Walked me through the whole process.
Brandon did an amazing job clearing my kitchen sink and laundry line. He definitely needs a raise because he showed up on time for a night job and he worked so hard to clear the blockage. He also recommended future services along with his Field Supervisor Alex, that I will be getting done real soon! Thank you!😊
Vincent came to the house and took care of the problem. To me was worth it especially after the long day I had yesterday
Great customer service, super fast service.
Vencent was very helpfull and professional
Excellent service, highly professional technician. Will always recommend.
I had a big clog in my bathroom sink (pretty far down the drain) and Brandon did a fantastic job clearing out the drain after another plumber “couldn’t” fix the problem and said a more expensive service was needed. Highly recommend.
Brandon's the best. Thank you
Vincent was punctual and very professional. He was very informative and we are very pleased with the service he provided.
Prompt and great service by Vincent. He identified the root of the problem and started working on it right away.
The technician was knowledgeable and fixed the drain within 30 minutes.
Brandon from Roto-Rooter was fantastic! He was friendly and professional from the moment he arrived. He took the time to explain what he believed was causing the issue with my kitchen sink and clearly laid out his plan to fix it. Brandon was clean, efficient, and respectful of my home. He was able to unclog the sink…
Vincent was amazing. Very quick and Reliable!
Thomas identified where my clog was and very quickly removed it. Can’t recommend him enough.
Knowledgeable and thorough
Thank you Lee for your quick repair and explanation to better help us understand what was going on at our residential facility!
Chris was polite, knowledgeable, and professional.
The technician was very professional and reliable. The cost was too high, not his fault.
The service techician came within an hour as the service representative during the initial call promissed. The technician was a nice young man, very polite, respectfully, clean, and knowledgeable. He did his task within 30 minutes. The service has 6-months warranty. If I need it, I will hire them again
great customer service, friendly
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 111 | $248–$593 |
| Toilet repair | 49 | $239–$680 |
| Sewer cleaning | 23 | $328–$705 |
| Plumbing | 23 | — |
| Plumbing pipe repair | 19 | $353–$1.4k |
| Plumbing leak detection | 13 | $205–$630 |
| Faucet repair | 12 | $228–$585 |
| Outdoor plumbing system repair | 10 | $366–$1.6k |
