How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty82−1.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORERoto-Rooter Plumbing & Water Cleanup
Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,033 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for drain cleaning
Clear ✕All 111 Google reviews tagged “Drain cleaning”
Christian was very knowledgeable, explaining everything to me step by step. He took his time to make sure the repair was done right and even cleaned up before he left. Would highly recommend this company and Christian!
Mark was on time and cleaned out our clogged pipes within one hour, saving us money. I didn’t know we get a free camera inspection after service is done which is also a plus. Thank you!
Mark was very thorough. I was so happy to have my drain cleared. I highly recommend him. Thank b you.
Always responsive and professional
Chris went above and beyond for our immediate pipe back up
Excellent service!!!
Brandon was awesome, he presented us with the facts, he was very personable, he knew what he was doing, he had all the right equipment and he was in and out quickly. We will definitely, if needed, use Roto Rooter again.
Brandon was knowledgeable, efficient, and explained things clearly. Corrected the problem very quickly. Great job.
The drain pipe for the laundry room clogged up and I was contemplating figuring out how to solve this problem. After a day of thought it was time to call a professional. Roto Rooter sent Brandon over only 45 minutes after I called. He was great. He quickly analyzed the situation and immediately got to work. Brandon…
Super helpful and respectful. Very knowledgeable about the different options while keeping my budget in mind. Thank you
I've always felt that you pay for what you get and I have respect for Roto Rooter, they have been around for a super long time, while the warranty was good, I don't think that the service performed was worth $400. 30 Minute Duration time. I didn't argue with that cause I needed my drain clean and I had no luck…
The person on helped me on the phone was ready and available to take my request (24 hour service). The plumber arrived in a reasonable amount of time (less than an hour, will vary based on your location), very friendly and informative, told me how he would take care of my clogged drain and got it done within an hour.
Quick and thorough.
Brandon was awesome!!! Fast Knowledgable Friendly!!! Thanks Branden.
Great. Job
Brandon was great got the job done and made sure to double check he unplugged everything before he left. Very professional
I had 2 backed up toilets and sewage coming up in the bathtub at 7 pm. Called Roto Rooter and they were at my house within the hour. Brandon fixed my problem quickly, professionally and efficiently. I thank Roto Rooter from the bottom of my bowels!
They did the job but they were expensive.
Brandon did a great job, fixed the problem quickly and efficiently.
Gentlemen went above and beyond his duties and very happy time with what the service he provided. Thank you.
Brandon did solid work. Very helpful. Answered all my questions. Was clean and respectful.
Great fast service and was very helpful thank you definitely 5 stars.
He was very friendly, understandable.Got the job done really quick and the drain seems to be working now
Brandon was great. He’s flexible and he educated us on what needed to be done. He was courteous and wearing slippers in the house. Everything was done thoroughly. I would recommend him anytime. Matter of fact, we requested him on our second job. Thanks.
Great and timely service, pleasant technician, was able to fix my kitchen sink pipes being clogged and worked very efficiently and fast. Appreciate the great service!
Great fast service. Fantastic work.
Brandon provided Excellent service!! Would highly recommend his service again
Brandon was great. Came on New Years Eve. Went above and beyond and left it all spotless.
Brandon was amazing, many other plumbers would have given up after the first hour we were lucky he didn't. It was on such short notice too, a few hours before christmas eve. He cleared out my main line and it wasn't easy. He was non stop and out in almost 2 hours worth. He's the best. Thank you Brandon you made my family's day brotha.
Thank you all so much for helping me on a amazing job that Brandon did for us . By fixing our clogged drain pipes. He got to the bottom of the problem and it was resolved. Although it took time and it was all worth it, Because the next day was Thanksgiving dinner here at the house. So basically Brandon and his team…
Brandon was very professional and got my shower drain to work again
Brandon did a great job. I had an urgent issue and he was able to clear my main line and solve my root issue. His insight and guidance was greatly appreciated. Thanks Brandon!
Brandon was the man. He did a fantastic job
Had a clog drain from potty training called Roto-Rooter. Brandon came in and fixed the issue fast and efficiently.
Brandon was helpful and knowledgeable, have no doubts my drain is unclogged
Brandon was professional and pleasant to work with. He thoroughly explained the service to be provided, serviced the clogged tub drain, and provided preventative care information.
Vincent came out and was super helpful and nice. Service was great and quickly taken care of.
Vincent was clean, efficient and quick! Great experience!! Highly recommend!
Vincent showed up on time as scheduled and provided excellent and efficient service! He was able to solve our drain clog issue in a matter of minutes. Thank you so much!
Fast, efficient. Brandon was kind, professional and did a great job.
Very responsive and professional. Highly recommend. Vincent was knowledgeable and did care very much for successful job done. Walked me through the whole process.
Brandon did an amazing job clearing my kitchen sink and laundry line. He definitely needs a raise because he showed up on time for a night job and he worked so hard to clear the blockage. He also recommended future services along with his Field Supervisor Alex, that I will be getting done real soon! Thank you!😊
Vincent came to the house and took care of the problem. To me was worth it especially after the long day I had yesterday
Great customer service, super fast service.
Vencent was very helpfull and professional
Excellent service, highly professional technician. Will always recommend.
I had a big clog in my bathroom sink (pretty far down the drain) and Brandon did a fantastic job clearing out the drain after another plumber “couldn’t” fix the problem and said a more expensive service was needed. Highly recommend.
Brandon's the best. Thank you
Vincent was punctual and very professional. He was very informative and we are very pleased with the service he provided.
Prompt and great service by Vincent. He identified the root of the problem and started working on it right away.
The technician was knowledgeable and fixed the drain within 30 minutes.
Brandon from Roto-Rooter was fantastic! He was friendly and professional from the moment he arrived. He took the time to explain what he believed was causing the issue with my kitchen sink and clearly laid out his plan to fix it. Brandon was clean, efficient, and respectful of my home. He was able to unclog the sink…
Vincent was amazing. Very quick and Reliable!
Thomas identified where my clog was and very quickly removed it. Can’t recommend him enough.
Knowledgeable and thorough
Thank you Lee for your quick repair and explanation to better help us understand what was going on at our residential facility!
Chris was polite, knowledgeable, and professional.
The technician was very professional and reliable. The cost was too high, not his fault.
The service techician came within an hour as the service representative during the initial call promissed. The technician was a nice young man, very polite, respectfully, clean, and knowledgeable. He did his task within 30 minutes. The service has 6-months warranty. If I need it, I will hire them again
great customer service, friendly
Excellent timeliness and professional service. Only reason for not providing 5 stars is unable to clear block. Plumber tried different alternatives, but ultimately block persisted, which requires a second Plumber that is planned to arrive tomorrow. A challenging block that Plumber handled as well as can be…
Our toilets and bathtubs were blocked and backing up into each other. We called Roto-Rooter and they took a look and said it would cost over $400 to clean out. After some discussion the technician agreed to $250. But the problem was complicated and it took three technicians over 4 hours to analyze it with a camera…
Came in a timely manner very professional. Got the job done in a short amount of time.
I have always been a RotoRooter client, my home is 85-years old and gives us plenty of opportunities to call RotoRooter out. This particular time our Team Leader Trashon Perkins was so terrific we wanted to call attention to the professionalism, detail, humor, kindness and time taken to explain what was happening in…
Saso got to my residence quick after my request, and got straight to work on my draining issue. He was knowledgeable, professional, and personable. I would recommend Roto Rooter’s Saso to others 10/10, and would call again if I had any other issues
Kudos to the staff.
The technician was very professional and did a excellent job. He cleared the drain quickly.
Stanford was awesome. He was kind, courteous, and professional. He fixed our problem quickly and even came into our house with booties covering his boots. Definitely recommend.
Quick and efficient! Contacting the company was a breeze and they sent someone out the next day. Stanford showed up on time, was professional, and friendly. He did a great job explaining the job and provided great tips for preventative care. Thank you!
Glad I called them for a 2nd opinion on July 4th they were great and did not price gouge us. Prior quote an hour before was 1000 more and the technician was rude. Roto rooter was awsome.
Elias was professional and knowledgeable about the procedure recommended for our plumbing issue. . He went above and beyond explaining the process and the services available. Very pleased with the entire experience. Elias is a great representative for Roto Rooter. Thank you Elias
We had a technician named Elias come to help us clear the drain from our washing machine standpipe out to our main home water drain. Elias was knowledgeable, polite, hard working, and easy to talk to. He taught me A LOT about how my home's plumbing works and about what we might need to do for our specific case…
The technician that arrived to my house was Elias Garcia. He was at my house on time for a clog issue I've been having. He asked for a detailed account of my plumbing issue then performed a thorough examination of the pipes under my house. After the inspection alone he gained my confidence and trust that he would be…
Had a great attitude and friendly. Knew what he was doing and explained everything as he did it. Offered without pushing the correct way to fix the drain and options. Will definitely use them again. Thank you Elias
Elias was awesome! He's an impressive young hard working man, very patient working on our 'clog'.. was fun talking to him. 😊
Excellent professional service
Both toilets were clogged and water was backing up into shower and tub. Thankfully it was due to a clog in the main drain and Elias from RR was able to fix the issue by running a cable to clear out the clog! He was super professional & explained the process. He did a great job cleaning up and removed foul order by…
Elias showed very quickly, did an excellent, thorough job and explained the process clearly.
Elias was very professional, and explained everything he was going to do before doing it. The issue was fixed in a timely manner, with minimal disturbance to our clients! This service was done during our regular business hours, and Elias was very efficient and conscientious of that. We even talked a bit about how…
Elias was professional, considerate, informative and helpful. He was a really nice guy and told me exactly what he was doing and why. Great employee.
My mom called this company to unclog our garbage disposal. The technician charged my mom 350 dollars for less than 5 minutes of work and didn’t use any tools or made any replacements to the pipes. The technician knowingly took advantage of my moms knowledge of plumbing and upcharged an extra 200-300 dollars. I…
Mister M Diaz 4363, was very pleasant very prompt and very efficient and taking care of our issue. Would request him again
Michael Diaz #4363 was professional, efficient and did a great job! 5 star service from him!
Great service
Michael was awesome! He was professional, friendly, and knowledgeable! He did a great job!
Very knowledgeable and pleasant young man, cleaned up after himself..Thank you Tony!
Called them earlier today and their representative Tony came out same day (same hour) to help us address our clogged sewer lines. After service, instead of just leaving, Tony stayed with us to make sure everything was in working order (and we're grateful for that as the situation had a bit more going on than we…
Very professional service. Very accommodating and thorough. Tony was excellent.
Everything was good, but I thought for what I needed done was way too expensive.
Fast and professional service
Stephen and his supervisor, Jason, did a great job clearing our outdoor drains. They were friendly and courteous. They kept their masks on the entire time. I would highly recommend either of them to others. Thank you for hiring such fine young men.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 111 | $248–$593 |
| Toilet repair | 49 | $239–$680 |
| Sewer cleaning | 23 | $328–$705 |
| Plumbing | 23 | — |
| Plumbing pipe repair | 19 | $353–$1.4k |
| Plumbing leak detection | 13 | $205–$630 |
| Faucet repair | 12 | $228–$585 |
| Outdoor plumbing system repair | 10 | $366–$1.6k |
