How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty82−1.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORERoto-Rooter Plumbing & Water Cleanup
Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,033 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for plumbing pipe repair
Clear ✕All 19 Google reviews tagged “Plumbing pipe repair”
We called Rescue Rooter around 8 PM for an emergency backup at my parents’ house, and they arrived within an hour. I had actually called another plumber before them and never received a response, so I really appreciated that Rescue Rooter has a call center and was able to get someone out so quickly. It definitely…
Super easy to book online. I picked a day and time, they sent confirmation and they stuck to it! Keith arrived on time, quickly assessed the situation based on my input. He came up with what he thought would fix the issue but also was upfront it may not work. But it did. I now have an unclogged drain. Thank you.
Brandon was quick and informative. Couldn’t fix the problem due to various other things but did give good information on who to contact to fix the problem
Brandon was a huge help. He explained everything very clearly and completed the job very quickly. Could not have asked for a better experience. Thanks Brandon!
Professional, dependable, honest, no-nonsense plumbers who are empathetic to the homeowner’s situation.
I have always been a RotoRooter client, my home is 85-years old and gives us plenty of opportunities to call RotoRooter out. This particular time our Team Leader Trashon Perkins was so terrific we wanted to call attention to the professionalism, detail, humor, kindness and time taken to explain what was happening in…
Dishonest and did not disclose costs until job was completed??? This is called a bait and switch in my profession. I realize Covid (at least that's whst everyone is blaming poor service on) has all trying to recoup their losses but really, a patronizing customer would be treated as such? Covid won't last forever and…
We have major issues with both of toilets and the main sewer line. I was able to book a same day appointment from 5pm-9pm. Even though the tech was later than 9pm the dispatch center kept me update and advised of the delay. I was thankful because I know I wasn’t forgotten. Andrew arrived and gave us the…
We contacted Roto Rooter because of a broken tub pipe. Efrain G was dispatched to us. He showed up quickly after they called about a tech on the way. He was polite, professional and quick and clean. He provided the best possible solution for us that would insure the job was taken care off. Would highly recommend Roto Rooter and especially Efrian.
John, service number 7332, Is always fast and professional. We’re so grateful for a plumber we trust! Thanks John!
Joe arrived and was friendly, Covid safe, and overall a complete pleasure. He fixed our outdoor hose connections that were leaking and contributing to the mosquito population. In addition he made sure my outdoor sink was functioning properly and answered my questions.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 111 | $248–$593 |
| Toilet repair | 49 | $239–$680 |
| Sewer cleaning | 23 | $328–$705 |
| Plumbing | 23 | — |
| Plumbing pipe repair | 19 | $353–$1.4k |
| Plumbing leak detection | 13 | $205–$630 |
| Faucet repair | 12 | $228–$585 |
| Outdoor plumbing system repair | 10 | $366–$1.6k |
