Experts Reviews · Company report
Roto-Rooter Plumbing & Water Cleanup logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty82−1.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Roto-Rooter Plumbing & Water Cleanup

Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,033 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Roto-Rooter Plumbing & Water Cleanup is better than 84% of drain cleaning services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Roto-Rooter Plumbing & Water Cleanup is better than 81% of drain cleaning services.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Roto-Rooter Plumbing & Water Cleanup is better than 82% of drain cleaning services.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Roto-Rooter Plumbing & Water Cleanup is better than 69% of drain cleaning services.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Roto-Rooter Plumbing & Water Cleanup is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Roto-Rooter Plumbing & Water Cleanup is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.

Roto-Rooter Plumbing & Water Cleanup for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$328–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 23 Google reviews tagged “Sewer cleaning” · showing 20

Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Christian arrived within 45 minutes to help get a clogged drain cleared at our property.

Sewer cleaning
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brandon was professional and did an outstanding job. Courteous, he explained the entire process.

Paid $400–500Reasonable priceSewer cleaning
Siyi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brandon is helpful and highly efficient, he solved the problem very quickly

Reasonable priceSewer cleaning
Michelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon was awesome! He got here as quick as possible and got the job done in no time! So grateful!

Paid $500–600Reasonable priceSewer cleaning
JeffLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon did a great job for us. He arrived within the window we were given and, even though there were a couple of obstacles to overcome, he took care of them and got our line cleared and a camera scan of the line which was very helpful. Everything is working great. Highly recommend.

Reasonable priceSewer cleaning
Jesus3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great fast service and was very helpful thank you definitely 5 stars.

Paid $300–400Reasonable priceDrain cleaningSewer cleaning
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great professional work.

Paid $300–400Reasonable priceSewer cleaning
ramon14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Brandon was so helpful. He got here on time and was respectful of our home. He got to work immediately and found the problem quickly. As he was working he explained what he was doing and how to prevent the problem in the future. He also went above and beyond to fix the issue the right way and double checked everything before he concluded his job. 10/10

Paid $400–500Reasonable priceSewer cleaning
Desiree5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon did an awesome job. He was at my house in 30 minutes and communicated the issue right away. He was able to resolve everything quickly and effectively.

Paid $300–400Reasonable priceSewer cleaning
Dennis11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Quick response. Skilled and friendly tech, Brandon. All cleaned out. Would use again in a heartbeat.

Paid $300–400Reasonable priceSewer cleaning
sean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brandon was punctual, friendly and efficient. Took care of our problem very quickly. Thanks so much!!

Reasonable priceSewer cleaning
felipeLocal Guide · 571 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Thank you all so much for helping me on a amazing job that Brandon did for us . By fixing our clogged drain pipes. He got to the bottom of the problem and it was resolved. Although it took time and it was all worth it, Because the next day was Thanksgiving dinner here at the house. So basically Brandon and his team…

Paid $400–500Reasonable priceDrain cleaningSewer cleaning
lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Brandon was absolutely amazing and helpful. He explained the process cleaned up nicely after himself and overall polite and genuine.

Paid $400–500Reasonable priceSewer cleaning
Chad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon was very professional and would highly recommend him in the future.

Paid $300–400Reasonable priceSewer cleaning
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Vince did a great job helping us out and keeping the work site clean!

Sewer cleaning
Norma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Would give 10 stars to my service provider. He arrived within the stated timeframe, was friendly and explained everything very clearly. Would recommend and request same gentleman again😊

Paid $600–700Reasonable priceSewer cleaning
Lubomir11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very responsive and professional. Highly recommend. Vincent was knowledgeable and did care very much for successful job done. Walked me through the whole process.

Reasonable priceDrain cleaningSewer cleaningOutdoor plumbing system repair
Kara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have always been a RotoRooter client, my home is 85-years old and gives us plenty of opportunities to call RotoRooter out. This particular time our Team Leader Trashon Perkins was so terrific we wanted to call attention to the professionalism, detail, humor, kindness and time taken to explain what was happening in…

Plumbing leak detectionPlumbing pipe repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
Dave4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was great. Quickly got our drain open

Sewer cleaning+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Armando and Lee arrived shortly after I made the call. They were polite and business like. Quick and efficient. Very pleased with the service

Sewer cleaning

Show more sewer cleaning reviews (3 more) →

Price

$447-11% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 57%Overpriced 9%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning111$248–$593
Toilet repair49$239–$680
Sewer cleaning23$328–$705
Plumbing23—
Plumbing pipe repair19$353–$1.4k
Plumbing leak detection13$205–$630
Faucet repair12$228–$585
Outdoor plumbing system repair10$366–$1.6k

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