How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%81+19.6Value 14%69+9.8Replies to reviews 7%100+7.1Craft & service penalty82−1.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORERoto-Rooter Plumbing & Water Cleanup
Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,033 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for toilet repair
Clear ✕All 49 Google reviews tagged “Toilet repair” · showing 40
Had a great experience! The service was awesome , everything was explained clearly, and the work was done professionally. Christian was friendly, efficient, and made the entire process easy and stress-free. I really appreciate the help and would definitely recommend them to anyone needing plumbing services!
My second time using Roto-Rooter have been totally happy today’s experience was exceptional. Arrived and took care of my plugged toilet due to tree roots. What a shock very friendly service would definitely recommend.
I would highly recommend calling Roto-Rooter. I was so impressed they came out fast to fix my broken toilet- leak. there were a few issues so it wasn't a simple job. he was very patient and thorough. The plumber was highly skilled, professional, and worked very late until the job was done. he even cleaned up very…
Jeff was extremely thorough and professional in diagnosing a longstanding issue with our plumbing! He was able to get everything repaired in a very timely manner and made great recommendations to further repair and improve our plumbing
Our parent's home in Corona had sewage backup in both toilets. We flew in on a Saturday night and experienced water back up in the bathtub, then water coming from underneath toilets in both bathrooms. We immediately called Roto-Rooter at 1 am in the morning. A plumber showed up at 2 am and worked until about 3:30…
Great service, their service rep Brandon came in on a Saturday to fix our toilet. Would recommend to anyone.
Super helpful and respectful. Very knowledgeable about the different options while keeping my budget in mind. Thank you
Colton is customer focused. Great pleasure of having him as our provider
Very friendly, Helpfull .
Brandon showed up within an hour of scheduling service of our clogged toilets. He was very knowledgeable, professional and thorough. We would definitely recommend Brandon. 10 out of 10!
My experience with Roto-Rooter Plumbing & Water Cleanup was disappointing. The staff came across as rude and not very customer-friendly. On top of that, the pricing was significantly higher than expected, with little transparency upfront. I felt pressured into decisions without clear explanations. Overall, the…
Brandon shown up on time and done a fantastic job to detach where a water leak came from. Brandon professionally suggest us to DIY to replace a broken water hose in a bidet the caused leaking to save cost. After removed a broken water hose, he also advise me to buy it at Ferguson or Home Depot’s to buy a correct…
Brandon was fast, efficient and friendly.
Brandon did an amazing job fixing and unclogging our toilet 5 out of 5 would always recommend roto rooters to anyone that is seeking the same help! Not only did he unclog our toilet, he went above and beyond to make sure our floors were not left a mess thank you Brandon for the amazing work you did hope we never have to go without a bathroom again!
We couldn’t be more happy with our experience. Everyone who is helping with our situation has been so professional and so friendly. Belinda was so helpful in navigating all of the details. We are first time homeowners and when faced with a plumbing issue and water damage we felt very out of our comfort zone. She…
Colton provided outstanding and immediate customer service when our toilet and disposal needed service. He was fast and friendly and delivered great quality of work. Thx Colton.
Colton show up on time, completely professional troubleshooting and fixed the problems fast very thankful for the professionalism and skill to diagnose the problems and get our home back up and running. Highly recommend and please request Colton he was the best..
Roto router has been our go to plumber for years. They are fast and reliable and easy to make appointment with. Today Colton helped us and he was clean fast and thorough.
Brandon was fast and efficient. Very good communication!
Brandon, the associate assigned to repair was kind, helpful, and really knows about his job. He was able to fix quickly. But the downside, service cost about $200 just using an auger to remove the clog which is a simple approach. Although, he gave a one week warranty for the repair done, I hope there wouldn’t be any problem in the future.
Excellent technician. Who really knows his business and did a wonderful job for us.
Brandon did a great job
Brandon our tech was fast and knowledgeable and quick he did a great job
Brandon was great! Thank you again for resolving our issue!
Prompt service, very professional and informative
Gerardo with Roto Rooter came thru for me and my Family today it was after 6pm and he came showed up and unclogged our toilet Super Quick allowing us to continue with our lives; as if nothing ever happened. Super Greatful for these guys who come thru at odd hours and fix the problem !!! Roto Rooter was Super…
Outstanding Service! Prompt and Professional!
Brandon was great! He replaced our wax ring very efficiently. He was very friendly and professional.
These guys are great. When other companies I contacted couldn’t come for 1 -2 days they can within two hours. Their plumber, Brayan Frazier was so thorough in explaining everything to me and solved my problem quickly.
The technician was very professional and reliable. The cost was too high, not his fault.
His very nice educate me too 😊
Hubert was very nice and profesional did a good job and took his time.
Michael was extremely friendly & proficient at his job, would highly recommend for his excellent work
Diaz (4363) was on time and professional, and didn’t leave until he knew the problem was solved. Didn’t overcharge, highly recommended!
As soon as I called (on a Saturday) my call was answered and a technician was out within an hour (down on Peninsula in the Summer no less). Steven (tech# 7276) was professional, prompt and clearly explained the issue I had with my toilet. He was able to repair my issue and avoid the toilet replacement in the rental…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 111 | $248–$593 |
| Toilet repair | 49 | $239–$680 |
| Sewer cleaning | 23 | $328–$705 |
| Plumbing | 23 | — |
| Plumbing pipe repair | 19 | $353–$1.4k |
| Plumbing leak detection | 13 | $205–$630 |
| Faucet repair | 12 | $228–$585 |
| Outdoor plumbing system repair | 10 | $366–$1.6k |
