How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERoto-Rooter Plumbing & Water Cleanup
Edina, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,963 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for drain cleaning
Clear ✕All 656 Google reviews tagged “Drain cleaning” · showing 40
Kurtis was friendly and super efficient.
Scheduling was easy and the work was done in a timely matter.
They got my sink sorted out, on the weekend, in less than a couple of hours. Excellent work, tidy, and polite.
Definitely recommend. Friendly, courteous, fast. Explained repairs and suggestions on how to avoid in the future. Respectful of home. Best service experience possible.
Professional and answered all my questions. Quick and clean. Thank you
The work done was great, drain cleaner was very knowledgeable.
My experience today with Brian, Alexander and Tyrone was indeed exceptional. All excellent communicators. Brian cleaned out the main line and explained process and results clearly, suggested a product to keep inside pipes clean. Tyrone used a camera to photograph the inside of mainline and identified many problems…
Great fast service
Andrew was great - again. I was happy to see him. He quickly and thoroughly diagnosed the issue and repaired the problem. He was thorough in explaining how the sink clog occurred, and gave me some pointers on how to delay this happening again. I would highly recommend him! Mitch Bugge
Great service!
Everything from the phone call to having the tech here went smoothly. Elijah was friendly, knowledgeable and took the time to thoroughly explain what he did and how to prevent a back up from happening again. I hope I don't need to call them again for a while but if I need to I definitely will! 10/10 recommend!
Stephen did a great job, I give him a 10!
We had a plug in the toilet that was made worse with a fallen comb. Rotor Rooter was the best in terms of response and sending a man out. Repair was quick, considerate and affordable for the work.
Great service!!
Elijah and Tim came out to inspect my drain since I noticed water backing up when I did laundry. They found the problem and were able to get repairs scheduled in a matter of days. They were very professional and explained things to me in an easy to understand way. I recommend them!
Service experience was perfect. Fast and friendly, arrived on time, took care of the issue at a fair price. Only disappointment was that they sent a water cleanup salesperson unannounced. We had no need for that service and he didn't even remove or cover shoes when entering our home.
Jeff is an excellent worker. He cleared my clogged sink in a timely manner. He is professional, friendly, and explained the problem to me in non technical verbage. I highly recommend Jeff for drain cleaning problems.
After an initial scheduling snafu, the technician came out and handled our greasy, linty clog quickly. They tested the drain to ensure it was flowing properly. Also give me some quick guidance on preventative measures.
Very friendly, came in a very quick time, fixed the drain with no issue! Thank you!
Andrew was great. Andrew provided an explanation of his process and the improvement that will occur once the process is complete.
Did an amazing job helping with our sewer issue - highly recommend!
We had an issue with our drains that we just couldn’t seem to figure out, and Kurtis from Roto-Rooter came out and took care of it! He snaked our drains, found the problem, and actually solved the issue. Kurtis was professional, knowledgeable, friendly, and clearly knew what he was doing. He took the time to figure…
Your employee was friendly and we were able to discuss our plumbing concern with him easily. He suggested what we coukd do to prevent another occurrence
Curtis was our technician. He was super friendly, quick to get out here and great at explaining everything to us!
Friendly, efficent, knowledgeble, stand up company!
Jeff promptly diagnosed the problem with our plumbing and fixed it quickly.
They were quick to arrive, within an hour of our phone call. The service was superb. Our tech was friendly and went over everything he did thoroughly.
Adam was fantastic! He was very personable and he did a great job fixing our drainage problem. Highly recommend Roto-Rooter.
Jeff was extremely professional and friendly and he was out to our place within about 1.5 hours of making the call, and this was evening time. Can’t beat that service!
Knowledgeable, professional, and efficient. Basement floor drain is handling water fine. Will call again. Thanks
Kurtis was great! He made sure the issue with my floor drain was solved before heading out. Awesome pricing, and friendly staff!
Brian and Tim were knowledgeable and professional. Cleaned out a drain line and main sewer line. The video confirmation of the issue is definitely appreciated.
Jayvonte did a great job and was professional and friendly. It made the situation less stressful.
Overpriced for just putting a snake down the drain. They scratched my wood floor. They kindly said they’d do something about it but I am waiting to see what.
Very thorough
Brian did a great job in keeping me informed on what was happening with my situation.
Was able to get someone within an hour of calling and got great informative service from Brian. Very happy with the visit.
Brian was awesome, very knowledgeable and friendly! 5 stars!
Very thorough, friendly, shared knowledge with us and most importantly, cleared multiple clogged pipes.
Fantastic job. Did extra to clean tub drain. Very friendly
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 656 | $227–$554 |
| Plumbing | 131 | $450–$863 |
| Sewer cleaning | 108 | $317–$606 |
| Toilet repair | 69 | $227–$606 |
| Sewer repair | 56 | $432–$2.4k |
| Plumbing pipe repair | 42 | $353–$1.2k |
| Sewage cleanup | 34 | — |
| Plumbing leak detection | 27 | $124–$633 |
