How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERoto-Rooter Plumbing & Water Cleanup
Edina, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,963 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for plumbing
Clear ✕All 131 Google reviews tagged “Plumbing” · showing 80
Excellent service. Fast, efficient, and reasonably priced. Technician was very knowledgeable and friendly. Would highly recommend.
My wife flushed some wipes down the toilet not knowing. These guys came in less than an hour of making the appointment and fixed the toilet very quickly! Thank you!
Professional, know what they are doing, pleasant to work with!
Our technician arrived very promptly after calling with a plumbing emergency- he worked efficiently to solve the problem and gave helpful advice to prevent future issues. Thank you!
Great experience, the tech cane in and fixed my plumbing drain issue quickly. I like the 6 mo. guarantee in case something happens.
They did a wonderful job! Scheduled though their website and got same day service.
We used them last month due to a backup at our new home. The backup returned and they sent out someone right away to investigate the issue and it was promptly solved. Very thankful for this service.
Extremely quick to our home and solved the issue.
They unplugged our floor drain that we were told before nothing can be done an I guys proved them wrong thanks roto rooter
The service provider Adam was great knowledgeable, respectful of my time and thorough!
Good
Deyvi came to our home and I couldnt be happier! Hes professional and courteous. Quickly diagnosed and fixed the issue with our septic system and plumbing. I paid 1/3 of the price I was quoted earlier today by another plumbing company that wanted to come in and flush our entire system, remove our toilets, etc for a…
Had sewage back up in my basement at 10pm. Was able to book for first thing in the morning. Super professional and helpful with managing and fully explaining the situation.
Curtis did an awesome job. We had blockage in our plumbing from the garbage disposal which was causing the water to not drain. Curtis diagnosed the problem and fixed it. Had everything put back together in an hour or so. Great experience from the initial call to the service.
Luke was great and quickly identified the issues, as well as explained the process. Very personable and quick service. Would recommend!
Replaced two cartridges in the faucet handles of a guest bathroom. Quik and easy but price was unbelievably expensive. Technician was great. I would give 5 star service and 2 star on price.
Good work
They're always responsive and super easy to work with. Staff is always nice. They're super helpful when giving me knowledge and explaining what the issue is and how they can help. Their call center is very easy to work with as well.
Niko arrived early for our appointment. He was very knowledgeable and professional and answered all of my questions. He also gave me some tips and advice on if the problem we had would come back. I will call on him again if we have more issues.
Highly Professional
Brad was great. Took the time to check the work he did and made sure everything was working the way it should be. Super helpful and the price was fair.
We had clogged drainage and my husband tried to drill it himself the previous day and can’t seem to get it unclogged. The next day a guy from Roto-Rooter came out to look at it and it seems to be draining fine. Thanks for takithe time to come out and not charge us anything. You guys are awesome and will definitely…
Niko was very efficient and friendly!
We had an urgent situation with our kitchen sink and someone was here within the hour. The work seemed thorough and the service was professional.
A+ job. Thanks!
Brad was very professional and did everything perfectly and gave us recommendations on how to avoid issues in the future.
The service was great and he was very nice.
Friendly and showed up within the window.
Brandon arrived promply and did an extremely professional and clean job. Took care of two separate clogs and informed me of safe products to clean my drains in the future
Bradley came within 30 minutes of calling the company, and was very professional, and let me know what the costs were up front. About 15 minutes later, he had my shower drain flowing again. If this happens again in the future, I will call Roto-Rooter again. Plus, if my drain gets clogged again within 6 months, the…
The technician, Davey, was so helpful and professional. He fixed our problem effectively and was on time. I was very impressed. Great customer service !
My plumber was friendly, informative, and very professional. He ensured the job was done efficiently. He answered all my questions and left no leaf unturned.
Great service, to the point. Reasonable price and a well helping hand. Awesome service, saved the day and will use this service in the future if needed.
Excellent service. Very courteous technician.
They were on time, friendly and helpful. Solved my toilet issue and gave me ideas for the future to keep the problem from happening again .
I had a major clog, preventing any water in my household to drain, on a Sunday evening. I called everyone else in the area and most either had nothing available for a couple of days or did not work on Townhomes. Roto-Rooter not only had a technician out to my house within an hour, but they also did not charge me…
Quick & effective, great service! Took care of my drain right away
This is the 2nd time I’ve used Roto and both times I felt as if they were honest in what was needed and didn’t break the bank! They came out within hours and my issue wasn’t even an emergency! Tyler was super professional very knowledgeable and helped explain what was going on. As a realtor I will definitely…
We had a clogged pipe in our South Saint Paul house and it turned into a crisis of water leaking all over the kitchen and into the basement. Nico was very knowledgeable and came out to the house right away and fixed the problem and gave us plenty of tips to help prevent the problem in the future. We would absolutely hire Roto-Rooter again.
Everything went really well he took his Time is of the job well and we were very happy thank you Tyler
Great work. Got here right away.
Very professional and worked diligently to get our drain to work.
Niko saved the day!
Fast and friendly
Andrew was great to work with! He was on time, explained everything to us that he was going to do and was efficient with it! The price was right about what we thought it was going to be!
I was very pleased with service. The technician Gabe did a great job!
Tech was great he was friendly and helpful!
Basement drain backed up and Niko was able to clear it out and provided me with great knowledge on how to avoid it in the future!
Nikola was very helpful and did a great job fixing the problem.
Straight to the point. Got it done.
Roto Rooter was responsive in setting up the appointment and their service technician, Nico, did a great job!
Everyone was polite. The timing estimates were accurate. Very pleased with this service and will use them again in the future.
Called 6 other places all said service was Monday at the earliest. Roto-rooter were able to do the job and be out in under 2 hours Sunday night. Jake was amazing, highly professional, and made the whole process delightful. Price was a bit higher higher when compared to the competition, but well worth the timeliness and service.
I live in a condo and our kitchen sink backed up with horrible foul smelling sewage. After 7 hours of trying to clear it myself with a family member, we decided to call roto-rooter. They sent out their plumber Jake and he was FANTASTIC. He was concise, to the point, and very professional. He was also very…
I would have given a 5/5 but believe the price was twice what it should have been. I had expected it to be high but WOW.
Very professional and thorough service.
We had an unexpected back up from our basement drain late at night. I called a couple of places that were either closed or charged a significant fee to come look at it. Roto-Reuter was able to come out to look for a free consultation, fairly quickly for a late Sunday night and took care of it. The cost was…
Andrew was very kind and helpful and fast
Jake #7914 was fantastic. Very professional, informative, and efficient.
Excellent service super nice and knowledgable service technician
The tech was extremely professional and friendly. He knocked out the job quickly and then left the area clean. I couldn’t be happier with the service.
Josh was very friendly and a nice young man!
Andrew was great! Super friendly, quick and offered a lot of great advice and tips for next time. Great service.
Brian did a phenomenal job! He was professional, informative, and a definite problem solver. He was able to walk me through everything quickly and easily. He was able to clear our main line that was backed up quickly so the water restoration team was able to get in sooner and deal with the aftermath. Highly recommended if you have any plumbing issues!
My technician was very professional and respectful m
Niko was on time and professional
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 656 | $227–$554 |
| Plumbing | 131 | $450–$863 |
| Sewer cleaning | 108 | $317–$606 |
| Toilet repair | 69 | $227–$606 |
| Sewer repair | 56 | $432–$2.4k |
| Plumbing pipe repair | 42 | $353–$1.2k |
| Sewage cleanup | 34 | — |
| Plumbing leak detection | 27 | $124–$633 |
