How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERoto-Rooter Plumbing & Water Cleanup
Edina, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,963 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for plumbing pipe repair
Clear ✕All 42 Google reviews tagged “Plumbing pipe repair”
Andrew was great - again. I was happy to see him. He quickly and thoroughly diagnosed the issue and repaired the problem. He was thorough in explaining how the sink clog occurred, and gave me some pointers on how to delay this happening again. I would highly recommend him! Mitch Bugge
Andrew did god work and explained things as he progressed.
Elijah and Tim came out to inspect my drain since I noticed water backing up when I did laundry. They found the problem and were able to get repairs scheduled in a matter of days. They were very professional and explained things to me in an easy to understand way. I recommend them!
I had an issue with the pipe corroding and draining from my kitchen. George took care of replacing the pipe, and Brian and Al got the clog out. Everyone was friendly, professional, and communicated what was going on. Very happy with everything.
Top tier work, turnaround time, customer service. Was able to get my flooded basement drained within the hour
I put in an appointment request online for a 1 hour window starting in 40 minutes, he was there in about an hour and got the work done quickly. A little pricey but great service/quality.
Brad was phenomenal. Had a toilet clog and couldn't figure out how to get it fixed. Best took almost 2 hours with the auger. 10/10
Amazing company i had called everyone during this snow storm could not get anyone out and had sewage leak in my basement they came out fited the problem so fast and good price and explained everything to me I will be using them for now on ty so much. Also today is my an my wife anniversary and we where in a panic ty…
The guys from RR were polite, informative, and helpful, and their work was well done!
They arrived within hours, provided the services that were discussed and left my place clean. Great service.
I was able to schedule my next day appointment online and they followed up to confirm the appointment. Brad the technician was on time, knowledgeable and fair with their assessment. Would recommend.
Roto Rooter was able to come out to my establishment and solve the problem fast and efficiently. The tech was thorough and cleaned up the area perfectly.
Service was great with Andy. He quickly diagnosed the problem and was able to solve it on site without running out for parts or tools. My kids were home and had a great time watching him work, which was much needed entertainment that day!
Chris and the team at Roto Rooter totally took care of us-Reliable, hard-working and friendly! We will be lifelong customers, highly recommend!
Had a burst pipe and within a few hours it was fixed
Great customer service
My project was completed by Mike. He did a fantastic job! We had a hose bib that needing replacing for the second time (ugh!). Mike discovered that past workmen had installed the unit improperly causing it to retain water, freeze and blow up. We decided to relocate the hose big to another nearby location. This cost…
Extremely quick to our home and solved the issue.
They came out on a Saturday and dealt with our emergency promptly, efficiently and left no mess behind. Much appreciated and recommend them for your immediate emergencies. Well done!
Brad was very professional and did everything perfectly and gave us recommendations on how to avoid issues in the future.
Friendly and showed up within the window.
We had great service for our plumbing issue. Our Technician came real quick and did a fantastic job! We will definitely call them if we have any future problems and the cost was exactly what he quoted which was much lower than we expected.
I had called to schedule an appointment with Roto due to bathroom sink not draining, they told me someone could be out tonight, hung up and got a call that they would be here in 45 minutes. Tyler showed up and was friendly, profesional, and answered the few questions I had. Tyler is absolutely amazing
Technician ended up being available earlier than anticipated and very knowledgeable about the issue at hand. He was able to diagnose the problem and resolve it without issues and answer all of my questions. Incredible service.
He came in quoted a price and fixed the sink. Fast friendly and professional. We would recommend and use them again.
Great job and very friendly.
Jake was very quick and thorough, gave me a good understanding on what he was checking for and possible causes.
Great and quick service! Thank you!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 656 | $227–$554 |
| Plumbing | 131 | $450–$863 |
| Sewer cleaning | 108 | $317–$606 |
| Toilet repair | 69 | $227–$606 |
| Sewer repair | 56 | $432–$2.4k |
| Plumbing pipe repair | 42 | $353–$1.2k |
| Sewage cleanup | 34 | — |
| Plumbing leak detection | 27 | $124–$633 |
