How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERoto-Rooter Plumbing & Water Cleanup
Edina, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,963 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for sewer cleaning
Clear ✕All 108 Google reviews tagged “Sewer cleaning” · showing 20
Kurtis was friendly and super efficient.
Thank you for coming out immediately saving me from a big disaster. Throughout the process the communication and professionalism was top notch.
My experience today with Brian, Alexander and Tyrone was indeed exceptional. All excellent communicators. Brian cleaned out the main line and explained process and results clearly, suggested a product to keep inside pipes clean. Tyrone used a camera to photograph the inside of mainline and identified many problems…
Responsive and problems resolved with any up selling. Would do business again
Roto Rooter showed up quickly for my backed up sewer and quickly got me unclogged. I've used them for other plumbing tasks in the past without any issues. Highly recommended company.
They came promptly to clean out a clogged sewer line and the line that was backed up was able to drain. They came back the next morning to get all the roots out and run a camera through the line to the street. They showed me where the roots were coming through the pipe and I’ve scheduled to have the pipe lined.…
Did an amazing job helping with our sewer issue - highly recommend!
Professional, took care of the issue in a timely fashion
Answered all of our questions. Very timely. Very friendly. Left the house very clean. Gave us a lot of great options for the current problem as well as prevention. No pressure to sell additional services which I appreciate.
great company very responsive and kind. we had a sewer backup due to tree roots. it was around $530 to have the line cleaned, scoped, and the basement checked for moisture. they helped me submit an insurance claim for mitigation and were knowledgeable. they also have a military discount. prefect company to call if…
Brian was great! Thanks for the excellent customer service.
Called this morning, and someone was here by noon. Good communication, explained what was going on, and was done quickly.
I had to call Roto Rooter after discovering the floor drain in the basement had water backed up around it this morning. I called them at like 7:45 and they had someone there by 9. Jeff was the tech they sent out and he was very nice and helpful, he also made sure to check everything to ensure the issue was…
Had main line backup in basement. Not able to use any drain in house so needed immediate help. Brad was here promptly and was able to clear out the mainline to solve the problem. He did excellent work and was very courteous and cleaned up nicely. Brad obviously was very skilled at these issues and gave us confidence he could fix it. Highly recommended
Our restroom (at an office building) had an overflow with the clogged floor drains . Rotor Rooter sent Jamison over same day to clear the drain. He knew exactly what to do and he even took the time to help me understand the situation and the whole process. Jamison is our hero and saved us from a very messy…
Dealing with a sewer issue is never fun, but Brad and the Roto Rooter team helped to make it less stressful and more manageable. His professionalism and communication helped us to understand what he was doing, why it was necessary and how it would help. He went the extra mile for us. Great people and great service. We are very pleased with Rotor Rooter.
Service was very good ,fixed problem
Great experience! Super easy to schedule, short window of time for arrival. Technician was very efficient and kind.
Great. You were unable to reach us a few times but was still able to come out on time and never even mentioned. Straight to the job and got everything done nicely.
Quick and very helpful. I called at 6pm they arrived in 45mins and finished the job well.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 656 | $227–$554 |
| Plumbing | 131 | $450–$863 |
| Sewer cleaning | 108 | $317–$606 |
| Toilet repair | 69 | $227–$606 |
| Sewer repair | 56 | $432–$2.4k |
| Plumbing pipe repair | 42 | $353–$1.2k |
| Sewage cleanup | 34 | — |
| Plumbing leak detection | 27 | $124–$633 |
