How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%86+20.8Value 14%75+10.6Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORERoto-Rooter Plumbing & Water Cleanup
Edina, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,963 Google reviews
Report card
Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for sewer repair
Clear ✕All 56 Google reviews tagged “Sewer repair”
David went above and beyond helping us out with our backed up drain. What initially started as a suspected backed up drain in our home, ended up being an issue with the city. David stayed until the city came out to address the clog in the street. He even stayed 6 hours past our scheduled appointment time to ensure…
They came promptly to clean out a clogged sewer line and the line that was backed up was able to drain. They came back the next morning to get all the roots out and run a camera through the line to the street. They showed me where the roots were coming through the pipe and I’ve scheduled to have the pipe lined.…
Timely good service
Jayvonte did a great job and was professional and friendly. It made the situation less stressful.
We had an emergency sewer backup… Roto rooter was able to come out originally estimated in two hours, but they made it there in just over one hour. We couldn’t be happier with the quick work and the support of our technician Rumiz, as well as the additional people that came out to make sure we did not need any…
I had to call Roto Rooter after discovering the floor drain in the basement had water backed up around it this morning. I called them at like 7:45 and they had someone there by 9. Jeff was the tech they sent out and he was very nice and helpful, he also made sure to check everything to ensure the issue was…
we had a backed up sewer pushing awful stuff into our basement. The RR guy was out within 90 minutes of our call and worked diligently to find the problem and unblock. he also had his camera guy come out to check all was cleared up. finally, he has the cleanup sales guy out to give us a quote to clean up the…
Dealing with a sewer issue is never fun, but Brad and the Roto Rooter team helped to make it less stressful and more manageable. His professionalism and communication helped us to understand what he was doing, why it was necessary and how it would help. He went the extra mile for us. Great people and great service. We are very pleased with Rotor Rooter.
Roto Rooter provide immediate service to a clogged floor drain. They also gave me clear options for a long term fix. The technicians were friendly, clear, and cleaned up the scene with care.
Great team that came out and helped the store out. Appreciate the patience and the professional work. Definitely recommend them!
Technician Robert arrived promptly on site. He thoroughly explained our sewer situation and options for solution. He never tried to press “the more expensive option”, but found THE BEST option for our ancient house! He solved our sewer problem quickly, efficiently and cheerfully! Major thank yous to Robert and Roto Rooter!
Ty arrived right away and put me at ease. With Christmas just around the corner a sewer back up was an extra stress. I appreciate the fast and thorough help. Highly recommend.
Brad got the job done! No muss, no fuss and honest information. If I could request him every time, I would!
All of the Tecnissions were Knowlegable and Couritius. We're were told that they knew how to fix the problem with our basement drain without having to tear out the cement floor. I would Highly Recomend
After several attempts with other companies we called roto rooter. They’re crew was very helpful and knowledgeable. Other companies tried for a short time to clear the pipe and then suggested we dig up the yard to look at the pipes. Roto rooter cleared the pipe and saved us over $12,000! Highly recommended
Great and prompt service removed roots from my sewer line.
Our Technician arrived within an hour and quickly assessed our problem. He was able to clear our drain line and was thorough about keeping the floors clean. He was friendly and informative and so efficient. Thanks again!
Niko arrived early for our appointment. He was very knowledgeable and professional and answered all of my questions. He also gave me some tips and advice on if the problem we had would come back. I will call on him again if we have more issues.
I started out calling another plumber who arrived but did not have the proper tools to clear out the main drain. He finally gave up and said that I should call rotor rooter. Roto router was able to come out 45 minutes later on a Sunday with the proper tools and cleared the drain.
We originally called someone else to clear our toilet blockage but waited 5 hours. Called Roto Rooter and he was here in an hour. He worked past his assigned hours to complete the job. Very thorough and clean.
We had a sewer backup on a Sunday morning. We were completely frantic and hoping we could find someone to get out here on a weekend! The person on the phone was personable and knowledgeable, and the plumber that came was on time and quick! He knew exactly what was wrong, got it fixed, and was on his way in record…
The technician, Davey, was so helpful and professional. He fixed our problem effectively and was on time. I was very impressed. Great customer service !
Main drain was clogged and they fixed it the same day.
We were so happy with their service and quick response. Our sewer backed up unexpectedly on a weekend and our local service doesn't work on weekends so we called Roto-Rooter and they were here within an hour. Very professional. The young man who did the work, Luca was very friendly and explained everything. This is…
Excellent service in a timely manner. Had not expected him to show up so soon. Serviceman went above and beyond to make an all ready stressful day better. Thank you l!!
Did prompt & through job
Overflow of basement floor drain, when the water backs up into basement with every drain usage, means a call to a plumber. It was 5 pm on a Wednesday night. Upon my third call to a plumbing service, I was transferred to Roto Rooter. It was a bit confusing that is who I was talking to, but after getting a technician…
Great customer service easy to work with and took time to explain everything.
The plumber came on site. And was kind and courteous about the puppies being a bit annoying. When I showed him the problem, he was able to cable the line and get the obstruction cleared. He was super kind and good at his job I would highly recommend to him to everyone!
Quick response. Good, professional service.
Jake was very professional, thorough, and knowledgeable.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 656 | $227–$554 |
| Plumbing | 131 | $450–$863 |
| Sewer cleaning | 108 | $317–$606 |
| Toilet repair | 69 | $227–$606 |
| Sewer repair | 56 | $432–$2.4k |
| Plumbing pipe repair | 42 | $353–$1.2k |
| Sewage cleanup | 34 | — |
| Plumbing leak detection | 27 | $124–$633 |
