How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%64+15.5Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty86−1.4Momentum penalty41−5.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORERoto-Rooter Plumbing & Water Cleanup
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 1,138 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for outdoor plumbing system repair
Clear ✕All 21 Google reviews tagged “Outdoor plumbing system repair” · showing 20
We recently had Roto-Rooter out to service our septic system and we could not have been happier with how the job went. All the workers were extremely friendly and knowledgeable about the work that was being performed. The supervisor, Tony, kept us apprised of the situation every step of the way and when he wasn't…
Had Roto-Rooter come out and put about 10 feet of liner in my sewer line.( I had cracks and tree roots growing inside The clay sewer pipes) The guys show me the before and after pictures and they did a Great job! They spent about two or three hours here in the rain. Had another section of pipe that was separating…
They got it taken care of but I almost felt like Victor who was my technician was judging me like it was my fault things didn't work. I had a medical procedure not long ago and I'm paying for that and this was a lot more expensive then it was the last time I had them come out.
Crew was amazing
Mathew was prompt, professional and got the job done correctly.
Roto-Rooter is reliable and does quality work. I've used them on many occasions and have always been satisfied with the level of customer service, honesty, and detail for work to be done in terms I can understand. The prices are sort of high but you get what you pay for!
Awesome service! Eduardo the technician was polite, on time, fast, and professional!
They were very nice. Very knowledgeable. Answered all of our questions. Gave us a solution and quick resolution time.
Eduardo was very professional and friendly and answered all questions I had. Highly recommend this company because of him.
Eduardo #5256 from Roto-Rooter was very efficient and knowledgeable when it came to fixing my septic lines, very patient and helpful answered any and all questions I had , if needed would not hesitate to call Roto-Rooter for any further assistance.
Kemel is an experienced professional who just gets to work. He installed a new sump pump, back up batter sump pump, a new ejector pump, fixed my pipes where there was blockage, cleaned out sump pump drain/well and cleaned out drains. He worked from 9am - 5pm at my home without a break — amazingly professional and…
Well first off, they said they would arrive between 12pm-2pm. Fidan, the Roto-Rooter technician, arrived at 12:45 ready to work. I went over what needed to be done with my outdoor drains and Fidan informed me of the going rates they charge for their services. Fidan was very knowledgeable and patient with me in…
Fidan was awesome!! Stuck to it until the line was cleared. Very professional service! Would recommend there service to anyone having any plumbing or sewer issues!
Had Yuri at the house who did a fantastic job. Very polite and very efficient. He showed me the roots that he pulled out from the drain. I was very happy with the service.
Rating only, no written review.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 237 | $328–$517 |
| Plumbing | 119 | — |
| Plumbing pipe repair | 67 | $327–$942 |
| Sewer cleaning | 50 | $340–$517 |
| Plumbing leak detection | 47 | $205–$520 |
| Toilet repair | 46 | $228–$585 |
| Sewer repair | 29 | $176–$687 |
| Sewage cleanup | 26 | — |