How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%64+15.5Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty86−1.4Momentum penalty41−5.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORERoto-Rooter Plumbing & Water Cleanup
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 1,138 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for plumbing
Clear ✕All 119 Google reviews tagged “Plumbing” · showing 20
Jorge was very knowledgeable and professional. Would highly recommend
Jorge was excellent at explaining the problem and took care off things efficiently and courteously
Armion tech 601 was amazing! He explained everything that was causing my issue and he fixed it and made sure I received the best service. Very friendly and easy to work with. Thank you!
Ed #5256 was very helpful and knowledgeable about what was going on with my plumbing. He kept me Informed through the whole process. Also provided me with additional information about wet rug and, had more technicians come out to help. Matthew had to come and fix some plumbing that another company really messed up.
Armion, tech #601, was very thorough in his repair and a job that I thought would take hours took him less than 45 minutes. He helped fix a leak we caught early before it could do any structural damage to our house!
Steven was prompt and thorough, and Allen was very helpful in getting us set up for our insurance claim. I was very happy with the service I received.
The Rotor Rooter Team are so awesome!! Richard is a professional. Friendly well knowledgeable of everything. Richard helped me with fixing the issue in my home in an emergency situation. This is definitely a wonderful company to utilize in a time of need. Thank you for the great service The entire Roto Rooter Team provides to the community.
Eduardo 5256 Service was great and very helpful.
Sarai (spelling?) was excellent! Her customer service was exceptional - patient, caring, professional. Her expertise was a 10, as well ... fixed the problem, explained how it happened, and counseled me on preventative measures. Proactive and personable - Would hire her in a heartbeat! She represents RotoRooter well.
Although not happy with the first price I was given Richard worked with me and his company and got a reasonable price for the work he did which also was top-notch.... good man and thorough.
Richard worked great with us and our situation. Helped us with our issue, overall great experience thanks to Richard!!
Michael the guy who came to work on my house was amazing! Great costumer service! Highly satisfied! Michael is the man!
super friendly service. Quick.
Michael is a wonderful kind individual who clearly knows his work and above! He’s courteous and very eager to fix the issue!
Michael was very thorough in his work! He was able to answer all questions and keep us informed while he was working. He made a stressful process, painless and easy for us.
Mathew was very friendly, helpful and knowledgeable. As a woman who is unsure of what plumbing repairs may cost- I felt very comfortable and secure that Mathew was being honest and charged me appropriately. I feel I was lucky to have had him sent to my residence. Highly recommend.
Mathew was prompt, professional and got the job done correctly.
Very responsive, we usually get a technician to come over within the same day, even during busy holiday hours. After 2 other technicians had looked at it, Michael came to check on a backed-up main line in an old (60s-70s) house. Very friendly and professional service, and he worked hard without making any quick…
Marc came out and was extremely professional and helpful!!! My sump pump pipe was frozen and shooting water into my basement. The weather was absolutely terrible, it was freezing but he did what needed to be done! Not to mention it’s Christmas weekend! This is the second time I have used this company and I will use…
Did an effective job and cleaned up well after he was done!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 237 | $328–$517 |
| Plumbing | 119 | — |
| Plumbing pipe repair | 67 | $327–$942 |
| Sewer cleaning | 50 | $340–$517 |
| Plumbing leak detection | 47 | $205–$520 |
| Toilet repair | 46 | $228–$585 |
| Sewer repair | 29 | $176–$687 |
| Sewage cleanup | 26 | — |
