How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%64+15.5Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty86−1.4Momentum penalty41−5.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORERoto-Rooter Plumbing & Water Cleanup
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 1,138 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for plumbing leak detection
Clear ✕All 47 Google reviews tagged “Plumbing leak detection”
Jonathon was amazing! Very informative and quick. He answered all my questions and gave suggestions! I will definitely recommend Jonathon and Roto-Rooter! He provided premium customer service and he was able to alleviate the cost and provide me with the expertise! I highly recommend Johnathon and Roto-Rooter.
Immediately came out & was able to solve & repair my plumbing issue the same day, technician was very informative & pleasant to have in my home for 3 hours… expensive but handles your plumbing issues expeditiously, will be using their services again
Extremely professional. Great worker.
Brandon was very professional. Took the time to explain each step of my repair. No surprise or hidden costs. Cleaned the work area when he was finished. Replaced some corroded fixtures all under 3 hours and gave me discount......Awesome work!!!😍
Arion tech 601 Did an excellent job
Our water heater went out unexpectedly and Armion was super quick to come out and replace it for us. He was friendly, professional, and very fast and did a really great job. Could not have asked for anyone better!
Roto-Rooter has always been on time and fixed every issue we have faced. Very honest.
Armion, tech #601, was very thorough in his repair and a job that I thought would take hours took him less than 45 minutes. He helped fix a leak we caught early before it could do any structural damage to our house!
Steven was prompt and thorough, and Allen was very helpful in getting us set up for our insurance claim. I was very happy with the service I received.
Very reliable and professional
Steven came out to try and figure out where a bathroom leak is coming from that leaked a little water from an upstairs bathroom down a living room ceiling. He couldn't find anything wrong with the toilet or tub but said to call him if it happens again and hopefully he can see the dripping this time to better…
They sent Eduardo 5256, he was súper profesional and kind, he gave us a good service, clean and quick.
My tech Eduardo #5356 was great did a very professional job highly recommend them great job!
Eduardo 5256, very responsive, helpful, and overall good service!
Eduardo was 110% knowledgeable and professional. My issue is resolved and I couldn’t be happier! Excellent work.
Eduardo was very professional and helped us resolve our issue.
Was very considerate of my nieces sleep habits due to late shift work and explained each step of the repairs in detail. Semper fi Eduardo.
We had Eduardo staff #5256 come out and repair a newly installed (by different company)water heater that was leaking. He was able to help with the original problem as well as see a larger problem that could of caused my family great harm. He was very professional and friendly. Next time we need a plumber we will for sure be using Eduardo again!
Eduardo tech number 5256 was excellent .! He came in and identified the problem right away . I appreciate the knowledge and honesty! Thanks Eduardo
Eduardo (5256) came out to replace my sump pump in the middle of a snow storm. He was very professional and helpful. He arrived on time as promised and fixed my problem in a timely matter.
Awesome service from Yury!
Ali did an incredible job with a water pipe leak in our home. He was professional and very efficient with his work, and also took the time to explain what he was doing when we expressed interest in it. I highly recommend his service and will reach out to Roto-Rooter in the future for any plumbing related needs. Thank you Ali!
Kemal did an amazing job and was so great at explaining what the issues were and fixing them. Highly recommend him if you need someone knowledgeable and professional. Will definitely request him for any future plumbing issues. Thank you Kemal for all your help😊
Roberto was great. Extremely professional, courteous, and quick. Really appreciated his help!
Fidan was awesome!! Stuck to it until the line was cleared. Very professional service! Would recommend there service to anyone having any plumbing or sewer issues!
Eduardo 5256 wonderful service
Always on time, always efficient, and always fair priced. Thank you Roto-Rooter!
Eduardo plumber 5256 provided excellent service and professionalism.
We had two separate bad experiences with this company. First, we had a flood in our basement and needed repair to our sump pump. Two weeks later, we needed them to come out and repair the pump again because they didn't install it right. Also, the plumber was extremely unprofessional and was very defensive about…
Eduardo was very professional, knowledgeable and on time. He answered all of my questions/concerns and was also very neat with his work.
Do not contact this company for service!!!! $500 to replace a faucet??? And the faucet was already paid for by us. I called the wrong Vendor.
It was an headache free experience. If you get Cy to do your work for you, you have a great worker and a gem.
Eduardo #5256 was very knowledgeable and able to fix our issue. He took his time to make sure the job was done right.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 237 | $328–$517 |
| Plumbing | 119 | — |
| Plumbing pipe repair | 67 | $327–$942 |
| Sewer cleaning | 50 | $340–$517 |
| Plumbing leak detection | 47 | $205–$520 |
| Toilet repair | 46 | $228–$585 |
| Sewer repair | 29 | $176–$687 |
| Sewage cleanup | 26 | — |
