How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%64+15.5Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty86−1.4Momentum penalty41−5.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORERoto-Rooter Plumbing & Water Cleanup
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 1,138 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for plumbing pipe repair
Clear ✕All 67 Google reviews tagged “Plumbing pipe repair” · showing 60
Excellent service. A little pricey but in a pinch, they respond very quickly. I would use them again in an emergency.
Brandon did an awesome job !
Immediately came out & was able to solve & repair my plumbing issue the same day, technician was very informative & pleasant to have in my home for 3 hours… expensive but handles your plumbing issues expeditiously, will be using their services again
brandon did a excellent job and replaced some old water pipes for my washer-machine connection…brandon had great communication and prompt responses and was able to get everything replaced in 24hrs…. highly recommend!!!
Brandon was awesome! Such a sweet personality and very competent. I have not had a bad experience with the last 3 service calls throughout the years.
Tyler and Brandon were amazing. The company had availability to send some one out almost immediately. Tyler assessed the situation and knew that my problem was going to require more than he was able to correct at the moment but he gave me options and ensured that I understood what next steps would be. Brandon came…
Extremely professional. Great worker.
Brandon was very professional. Took the time to explain each step of my repair. No surprise or hidden costs. Cleaned the work area when he was finished. Replaced some corroded fixtures all under 3 hours and gave me discount......Awesome work!!!😍
Wonderful help! Brandon was able to get our leak fixed quickly and was very kind. Would definitely recommend them to others.
Armion and Luigi were very professional. Work was done quickly and nicely.
Armion, was the best did a fantastic job.
Arion tech 601 Did an excellent job
Steve was very professional and thorough and the work is immaculant. No more standing water while showering. I would highly recommend for all your plumbing. Thank you again, Steve.
Steven was prompt and thorough, and Allen was very helpful in getting us set up for our insurance claim. I was very happy with the service I received.
Armion tech601 was very knowledgeable regarding my need and handled it in a very professional manner.
The Rotor Rooter Team are so awesome!! Richard is a professional. Friendly well knowledgeable of everything. Richard helped me with fixing the issue in my home in an emergency situation. This is definitely a wonderful company to utilize in a time of need. Thank you for the great service The entire Roto Rooter Team provides to the community.
Richard was very amazing with his service and gave me several helpful tips for future . Will request him definitely he was very amazing and understanding also very proficient and we found the main problem of our issue I also will refer anyone to you guys for business
Michael was great, very informative and helpful!
They did a great job on replacing plumbing pipes
I called them out for a two part fix. I was very clear on what I needed; a drain clog and a part repaired. They showed up hours late. They brought the equipment for the drain clog, but not the very common replaceable part. They said they'd have to have another appointment for the part, and wanted to charge over…
Very professional and helpful
Great Business, Ask for Michael really helpful and great overall service
Very professional and right to the point! Came in and got the jobe done accurately all within 2 hours of me initially calling
Awesome service! Eduardo the technician was polite, on time, fast, and professional!
Eduardo #5256; was great, friendly and very helpful! He went above and beyond helping my mother out! Super nice guy! He deserves a raise!!!
Mr. Eduardo was very professional and informative.
Eduardo was awesome. Very friendly and professional. He knew his stuff, answered all our questions. Had a leak in the main drain line and he found a section about to leak. Fixed it all which took over 8 hours to fix. Repair looks great and no more leaks! Would definitely request Eduardo to fix anything in the future.
I was having some water heater issues and required assistance asap. Eduardo 5256 came out to help he was punctual and knowledgeable he inspected my home And provided great resources even looked into other issues I had with no problem. Overall 10/10 experience I will be using them again
Eduardo and his apprentice, Tom, did an excellent job for me today. I had a sink clogging beyond the immediate area. The pipes were compacted by the previous owners. Eduardo was careful, precise and steadfast in clearing the clogged pipes. Thanks to his hard work, I no longer have to stress about water back ups and…
Eduardo #5256 provided way above and beyond service. He is now my go to guy.
Two guys very pleasant work diligent to make sure everything thing was working and that I was happy before they left cleaned up. And the most important this was an expensive fix so they made sure there was a financial plan for me.
Edwardo was early for our appointment, polite, cheerful, seemed knowledgeable at what he was doing in that he did not hesitate or stall or fumble at his work. He complete his work in a timely manner. He was courteous when answering all my questions. I give him your highest score. Hopefully I will never have to have…
The technician sent out was very knowledgeable and explained step by step what he was doing and why. He made sure I understood everything completely
Edwardo (5256) was professional, knowledgeable, and got the job done.He showed me what had to be done and why. He did a great job!
Amazing service and attention from Eduardo. Truly an amazing service call, and one of the most professional, warm, empathetic and friendly people I have met. RotoRooter performed amazingly well and put us totally at ease throughout the service call.
There was some miscommunication with scheduling but other then that it was a great experience. The tech that came first you could tell was new but very informative and hey we all have to start some where so nothing against that. Eduardo was awesome! He told what he was going to do and what he was doing along the…
Was very considerate of my nieces sleep habits due to late shift work and explained each step of the repairs in detail. Semper fi Eduardo.
Eduardo tech num #5256 was professional told me before hand what needed to be done and explained in details and did a excellent job solved every problem and did in timely matter recommend to others.
Eduardo tech, 5256 was very informative, knowledgeable about my issues. He helped me a lot.
Eduardo, tech 5256, was amazing! He made us laugh and he was super professional about telling us how to work everything and what he was doing. I really appreciate him and any problems in the future we have, we will definitely be giving him a call!
Jon was very professional. He explained everything before, during, and after the sump pump replacement.
When the pipe first burst on the 2nd floor of my condo I really thought I was going to have major issues getting it repaired. Once Ali from Roto-Rooter showed up and assessed the situation my stress level was reduced immensely. He was very professional as well as personable. We couldn’t find access to the pipes…
Kemel is an experienced professional who just gets to work. He installed a new sump pump, back up batter sump pump, a new ejector pump, fixed my pipes where there was blockage, cleaned out sump pump drain/well and cleaned out drains. He worked from 9am - 5pm at my home without a break — amazingly professional and…
Kemal did an amazing job and was so great at explaining what the issues were and fixing them. Highly recommend him if you need someone knowledgeable and professional. Will definitely request him for any future plumbing issues. Thank you Kemal for all your help😊
Roberto was great. Extremely professional, courteous, and quick. Really appreciated his help!
Fidan was awesome!! Stuck to it until the line was cleared. Very professional service! Would recommend there service to anyone having any plumbing or sewer issues!
Always on time, always efficient, and always fair priced. Thank you Roto-Rooter!
Roberto #2138 was very helpful and professional. He knew what he was doing and was very understanding with our situation. He took his time and explained everything after he was done. He deserves a raise.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 237 | $328–$517 |
| Plumbing | 119 | — |
| Plumbing pipe repair | 67 | $327–$942 |
| Sewer cleaning | 50 | $340–$517 |
| Plumbing leak detection | 47 | $205–$520 |
| Toilet repair | 46 | $228–$585 |
| Sewer repair | 29 | $176–$687 |
| Sewage cleanup | 26 | — |
