How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%64+15.5Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty86−1.4Momentum penalty41−5.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORERoto-Rooter Plumbing & Water Cleanup
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 1,138 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for sewage cleanup
Clear ✕All 26 Google reviews tagged “Sewage cleanup” · showing 20
Steven was prompt and thorough, and Allen was very helpful in getting us set up for our insurance claim. I was very happy with the service I received.
Needed our sewer water pipes rodded as we were getting a back up in the basement. We use to have someone else come out about once every 8 to 10 years, but they weren’t available so I called Roto- Rooter. They were out in about a hour. Richard was the technician and did a wonderful job. Made sure everything was…
Michael was so knowledgeable, respectful and very professional! Thank you so much for all your help! I had a fantastic experience and will definitely refer to my friends and family! Thanks again Michael!!
Great work mike was very informalable and great help. Thank yo mike
Matt was very professional and detailed in the work he provided and explained everything throughly when we had questions. Would definitely recommend him.
Our technician Eduardo was very professional. He walked us through everything he was doing. He kept us in the loop of the possible time frame it would take and he finished before hand. Thank you so much for your kindness and prompt service.
Edwardo 5256 did a great job. Was on time and very professional. Did a great job explaining the problem and took care of it quickly.
Eduardo 5256 Great service explained everything was nice and knowledgeable great guy I would recommend 1000% for his service
Eduardo #5256 from Roto-Rooter was very efficient and knowledgeable when it came to fixing my septic lines, very patient and helpful answered any and all questions I had , if needed would not hesitate to call Roto-Rooter for any further assistance.
Kemel is an experienced professional who just gets to work. He installed a new sump pump, back up batter sump pump, a new ejector pump, fixed my pipes where there was blockage, cleaned out sump pump drain/well and cleaned out drains. He worked from 9am - 5pm at my home without a break — amazingly professional and…
Kemal did an amazing job and was so great at explaining what the issues were and fixing them. Highly recommend him if you need someone knowledgeable and professional. Will definitely request him for any future plumbing issues. Thank you Kemal for all your help😊
Christopher and Jarelle were very prompt, professional and knowledgeable. I want to say the company is grateful is to have these 2 employees.. they came after another employee didn’t do a thorough job.. they did the job promptly and explained the situation and what steps to take to Avoid further incidents..I will…
Yuri tech #1195 came and took care of the problem. Will use Roto Rooter again
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 237 | $328–$517 |
| Plumbing | 119 | — |
| Plumbing pipe repair | 67 | $327–$942 |
| Sewer cleaning | 50 | $340–$517 |
| Plumbing leak detection | 47 | $205–$520 |
| Toilet repair | 46 | $228–$585 |
| Sewer repair | 29 | $176–$687 |
| Sewage cleanup | 26 | — |
