How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%64+15.5Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty86−1.4Momentum penalty41−5.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORERoto-Rooter Plumbing & Water Cleanup
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 1,138 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for sewer repair
Clear ✕All 29 Google reviews tagged “Sewer repair”
Our household had a rough four days this week, beginning Thursday morning with a sewer backup that affected our laundry room, bathroom, and family room. Thankfully, Roto-Rooter responded quickly, with a technician arriving within 90 minutes of our call. Unfortunately, our sewer cleanout had a reducing fitting that…
The tech was very professional, respectful, and kind. He explained everything before beginning the work , and advised additional information after.
Jonathan was very professional, friendly, and educated. He did not rush my appointment and took his time to make sure the issue was resolved. Highly recommend roto rooter, and Johnathan!
Had Roto-Rooter come out and put about 10 feet of liner in my sewer line.( I had cracks and tree roots growing inside The clay sewer pipes) The guys show me the before and after pictures and they did a Great job! They spent about two or three hours here in the rain. Had another section of pipe that was separating…
Matt completed the job in a timely manner and was very professional!
Steven was prompt and thorough, and Allen was very helpful in getting us set up for our insurance claim. I was very happy with the service I received.
Richard was very amazing with his service and gave me several helpful tips for future . Will request him definitely he was very amazing and understanding also very proficient and we found the main problem of our issue I also will refer anyone to you guys for business
Sewer line clogged, arrived, ook about 45 minutes and everything is working great now.
Michael was wonderful! He was knowledgeable and we felt comfortable with his actions to address the issues. Unfortunately the problem is more complicated so there is more work to be done.
Michael is a wonderful kind individual who clearly knows his work and above! He’s courteous and very eager to fix the issue!
Roto-Rooter is reliable and does quality work. I've used them on many occasions and have always been satisfied with the level of customer service, honesty, and detail for work to be done in terms I can understand. The prices are sort of high but you get what you pay for!
Eduardo #5256 was very helpful and insightful. Quick fix
Eduardo - 5256 The business called before their arrival to let us know what time Eduardo would be here. As soon as he got here he got to work and resolved the sewer issues we were having. Great Service!!! Great Company!!!
Eduardo #5256; was great, friendly and very helpful! He went above and beyond helping my mother out! Super nice guy! He deserves a raise!!!
Eduardo 5256 Did an excellent job I would prefer this tech any day
Roto Rooter Ripoff The service man was late. He inspected the crawl space with water and saw the water coming from a hole in the ground outside. He said he felt it was a block and he could use a rooter to clear it. He said he reached the city sewer at 150 feet but the block remained. The sewer had developed…
Excellent service!!!!!!! Highly recommended!!!!!
Awesome service from Yury!
Technician 5005 Chris provided excellent service. He was professional, knowledgeable and friendly. He was able to get a camera man 9818 Dave out to meet with him and both determined the problem and provided a solution.
Kemel is an experienced professional who just gets to work. He installed a new sump pump, back up batter sump pump, a new ejector pump, fixed my pipes where there was blockage, cleaned out sump pump drain/well and cleaned out drains. He worked from 9am - 5pm at my home without a break — amazingly professional and…
Fidan was awesome!! Stuck to it until the line was cleared. Very professional service! Would recommend there service to anyone having any plumbing or sewer issues!
Roberto #2138 was very helpful and professional. He knew what he was doing and was very understanding with our situation. He took his time and explained everything after he was done. He deserves a raise.
Arrived promptly. Good explanation of their services and costs. Excellent professional recommendation of next steps and options.
Rating only, no written review.
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 237 | $328–$517 |
| Plumbing | 119 | — |
| Plumbing pipe repair | 67 | $327–$942 |
| Sewer cleaning | 50 | $340–$517 |
| Plumbing leak detection | 47 | $205–$520 |
| Toilet repair | 46 | $228–$585 |
| Sewer repair | 29 | $176–$687 |
| Sewage cleanup | 26 | — |
