How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%64+15.5Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty86−1.4Momentum penalty41−5.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORERoto-Rooter Plumbing & Water Cleanup
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 1,138 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for shower repair
Clear ✕All 12 Google reviews tagged “Shower repair”
Brandon was attentive, informative, and quick to solve our plumbing issues. Would highly recommend!
Brandon was very professional. Took the time to explain each step of my repair. No surprise or hidden costs. Cleaned the work area when he was finished. Replaced some corroded fixtures all under 3 hours and gave me discount......Awesome work!!!😍
Armion tech 601 was amazing! He explained everything that was causing my issue and he fixed it and made sure I received the best service. Very friendly and easy to work with. Thank you!
Sarai (spelling?) was excellent! Her customer service was exceptional - patient, caring, professional. Her expertise was a 10, as well ... fixed the problem, explained how it happened, and counseled me on preventative measures. Proactive and personable - Would hire her in a heartbeat! She represents RotoRooter well.
Steve was so professional and fixed my shower.
Eduardo was very helpful and educated me on the basics of my plumbing issue. He also gave me some helpful tips to preserve my services.
We worked with Eduardo and he was great! He was very professional and yet personal. He was so helpful and kind. He took his time and made sure that our problem was solved the same day.
Roberto of Roto-Rooter came out to service our broken shower today. He was able to quickly diagnose and repair the problem. He also tightened a loose sink faucet for us too. Roberto was very pleasant and we certainly appreciated the quick response/repair time. Thank you!
Technician explained scope of perfectly and provided options for repair.
Eduardo 5256 did a fantastic job. Great personality.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 237 | $328–$517 |
| Plumbing | 119 | — |
| Plumbing pipe repair | 67 | $327–$942 |
| Sewer cleaning | 50 | $340–$517 |
| Plumbing leak detection | 47 | $205–$520 |
| Toilet repair | 46 | $228–$585 |
| Sewer repair | 29 | $176–$687 |
| Sewage cleanup | 26 | — |
