How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%64+15.5Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty86−1.4Momentum penalty41−5.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORERoto-Rooter Plumbing & Water Cleanup
Merrillville, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.8★ from 1,138 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for toilet repair
Clear ✕All 46 Google reviews tagged “Toilet repair”
Chris is the best! Very professional and I do feel like he cares about the work he does and giving the best price for customers such as myself.
Zack and Tyler were fabulous! So polite and professional. They solved our problem and recommended solutions to ensure our toilets and pipes stay functioning well. We appreciate that they came out on a Sunday and with short notice.
Excellent work handling "Rude" people. Excellent work Bruno and Max.
The tech was nice but it didnt fix the problem.
Had a clogged toilet and had to make an emergency call to have it fixed . Luis came and had it fixed in 5 minutes He was very nice and professional .
Sean walled into a headache and overcame adversity to show true grit and determination. I appreciate the service; let’s go, Sean! N
Great communication and quick service. I needed a same day repair with a very short turnaround, and they were able to make it happen!
Fast and friendly service! Very pleased!
Great company
The issue that I had was quickly assessed and resolved. I’m very pleased with the service I received today and will look to this company for any future repairs I need done.
Very professional Great attitude..
Thank you good work.
Armion was very professional, quick and very knowledgeable.
Armion was great tech came in explained everything.
The Rotor Rooter Team are so awesome!! Richard is a professional. Friendly well knowledgeable of everything. Richard helped me with fixing the issue in my home in an emergency situation. This is definitely a wonderful company to utilize in a time of need. Thank you for the great service The entire Roto Rooter Team provides to the community.
Michael G was prompt, courteous and professional. Issue was resolved without draining my wallet.
Michael was SO helpful! Found the problem quickly and fixed it. So thankful he came!!
Very friendly and efficient.
Answered the phone quickly and set up an appointment for the next day. Only complaint was that the person originally booking the appointment said the plumber would arrive at 10 am, but the day of the appointment the plumber got here at 3 pm.
Eduarado 5256 He is great. Arrived on time and completed work professionally! 👍🏻👍🏻👍🏻
Two guys very pleasant work diligent to make sure everything thing was working and that I was happy before they left cleaned up. And the most important this was an expensive fix so they made sure there was a financial plan for me.
The guys were great, patient, and fixed my problem. Thank you so much for your awesome service.
Thank you Eduardo (5256) on not only fixing the issue, but offering other tips so future ones don’t come up!
Awesome service from Yury!
Showed me the problem before and after repairing
Kemel is an experienced professional who just gets to work. He installed a new sump pump, back up batter sump pump, a new ejector pump, fixed my pipes where there was blockage, cleaned out sump pump drain/well and cleaned out drains. He worked from 9am - 5pm at my home without a break — amazingly professional and…
Kemal did an amazing job and was so great at explaining what the issues were and fixing them. Highly recommend him if you need someone knowledgeable and professional. Will definitely request him for any future plumbing issues. Thank you Kemal for all your help😊
Always on time, always efficient, and always fair priced. Thank you Roto-Rooter!
I am so glad I called rotor Rooter. I was. Very impressed by the professional service I recieved and Fidan, the gentleman that did my repairs. He was very efficient and thorough as well as polite and knowledgeable.
Kemal was very good and thorough.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 237 | $328–$517 |
| Plumbing | 119 | — |
| Plumbing pipe repair | 67 | $327–$942 |
| Sewer cleaning | 50 | $340–$517 |
| Plumbing leak detection | 47 | $205–$520 |
| Toilet repair | 46 | $228–$585 |
| Sewer repair | 29 | $176–$687 |
| Sewage cleanup | 26 | — |
