How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%58+8.2Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORERoto-Rooter Plumbing & Water Cleanup
New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,624 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for drain cleaning
Clear ✕All 433 Google reviews tagged “Drain cleaning” · showing 20
Ronnie came in and did what 4 other plumbers could not do - unclog my bathroom sink. He did the job quickly and was very pleasant to deal with. I would highly recommend Ronnie to anyone looking for drain cleaning services.
While my clogged shower was not an emergency, they did come within two hours. it took about 30-40 minutes ,he did a great job ,left the bathroom clean and he was very pleasant. I did think the price was quite high for just a clogged shower drain that got snaked.
Gilbert was amazing. On time, worked extremely hard to fix our clogged drain. Professional, polite and a wonderful technician who saved us from clogged drain, leaks and further damage. Would recommend Gilbert at Roto Rooter to everyone!
The employee was extremely pleasant.. unlike the last one that came to my house to snake.. also found out that he lied to me because he was LAZY and didnt want to work.. so i paid $350 for him to pretty much do nothing but the employee today 👍🏼
The job was done quickly and efficiently. They were very friendly and provided tips to keep my sink and disposal working properly.
We were having issues with the main line in our home. The technician came and had the problem solved in less than an hour. He was quick, polite and even gave us tips on how to prevent the issue in the future. Thanks so much!
The person did his job excellent but pricing was way too much
Very knowledgeable and professional. Got the problem resolved quickly.
I had a kitchen sick that kept backing up. I contacted roto rooter through their website. Someone contacted me almost instantly and set up an appointment that worked for me. Vivian showed up on time, diagnosed the issue and took care of the problem. I highly recommend him. Check the app for coupons!!!
Just had a blockage outside. He snaked it and it lasted 30 minutes or less. I’m so upset that it cost me 620. I’m a senior citizen and live alone. That really upset me. Other than that, your technician was awesome. I just cannot believe the price for 20 to 30 minutes service.
Vivian rocks he came in with professional courtesy and quickly fixed our clogged pipe. He made out daughter smile which meant a lot. Great company 😃
Ralph performed a miracle in a short time! Was able to unclog my main line with his equipment even after my plumber was unsuccessful using the same equipment. Great attitude towards the task and conquering the objective! Water is running smooth through all 4 bathrooms, kitchen etc. Thank you Ralph!
Explained things well. In a timely manner .
The team are very professional and very sincere to their customers during their time of distress. I would recommend them to anyone who’s dealing with plumbing or sewer issues.
It cost a lot but for a service that came within 24 hours, being able to schedule services online, on a holiday, and fixed the issue within an hour - it was worth it for me!
Same day service for a clogged shower drain. Everyone I spoke to was friendly and helpful. Since it was after 5, so they assigned it to someone that lives over an hour away. Felt so bad it took him two and a half hours to get here in horrible traffic. Ralph was great. Quick, efficient and knowledgeable. Hope he gets home safely!
Very fast and efficient and professional!
Quick service, very friendly and knowledgeable technician. Would recommend!
Your men were knowledgeable, professional, and very helpful. Their attention to detail and efforts to correct our plumbing problems was Exceptional
Sewer backup likely caused sewer line clog and resulted in fast services being needed. Response was immediate. Technician was absolutely stellar. Quick and effective service, advising me of every step he was taking and making sure I approved it. As worried about the cleanup as he was solving the problem. And, he did…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 433 | $248–$593 |
| Plumbing | 159 | — |
| Toilet repair | 91 | $239–$680 |
| Sewer repair | 62 | $417–$2.1k |
| Plumbing pipe repair | 58 | $353–$1.4k |
| Sewage cleanup | 47 | — |
| Sewer cleaning | 39 | $328–$705 |
| Plumbing leak detection | 39 | $205–$630 |
