How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%58+8.2Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORERoto-Rooter Plumbing & Water Cleanup
New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,624 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for plumbing pipe repair
Clear ✕All 58 Google reviews tagged “Plumbing pipe repair” · showing 20
Gilbert was amazing. On time, worked extremely hard to fix our clogged drain. Professional, polite and a wonderful technician who saved us from clogged drain, leaks and further damage. Would recommend Gilbert at Roto Rooter to everyone!
Great work. Very timely and professional
I had a severe clog in my bathroom sink. Vivian came along and saved the day. When he realized the severity Vivian went out and got the necessary parts to resolve the problem. Thank you Vivian for eliminating my worst nightmare. The sink drainage is working great.
The technician was polite and knowledgeable. I thought the price was expensive but I had to have the sewer pipe cleaned.
The technicians were knowledgeable and professional
Justin J and Ethan came timely and expertly fixed our clogged kitchen sink. They protected the floor and worked efficiently and thoroughly, making sure the pipe is completely clear as the clog was 25 feet away. They gave us advice on the company’s product and steps to keep the drain clear in the future. They were…
had a great experience with Roto-Rooter and would absolutely recommend them. We were dealing with a tricky drain issue that another plumber wasn’t able to fully diagnose or clear, and Roto-Rooter stepped in quickly and effectively. What really stood out was their communication and responsiveness — they were easy to…
Stew and Marty were great! Very professional and time efficient with their repair! I was very happy with their work!
Roto Rooter got two wonderful plumbers here early. They replaced a water pipe under an attic floor quickly and with professionalism. They were both polite friendly and fast. I am delighted with their work and assistance.
Stu was amazing, the number one reason we will be using Roto Rooter again and recommending to our friends. His customer service and plumbing were off the charts.
My Roto-Rooter Service Technician (Ron) arrived to my home on a Sunday evening and within the 4 hour arrival window that was provided to me during my initial request for service. Not only did Ron resolve my plumbing issue (clogged sink with Garbage Disposal), he also gave me useful information concerning the…
I’m so thankful these too man that came out here and saved us some much more issues and money they were amazing and really Knew what they were doing!
Vincent discussed all of our options and gave us helpful insights. He kept us up to speed on everything being done, and showed us any issues we might want to address. Vincent is an asset to the Company. Dan and Michael were also very professional and helpful.
Great service, very fast and professional My technician,Ron fixed the problem within half and hour cleaned up after himself and was very polite and helpful Will definitely be using them from here on
Probably not the cheapest service you can get, but worth the money. Only plumber who answered the phone when I had something of an emergency issue, (they have a 24 hour service). They were on time, very professional, up front about the costs, no surprises, very quick, (they don’t milk the project and run up the…
Over priced Rip-off
Called, they were here in a record amount of time, extremely personable, and kind quick and efficient. We’ve been using someone else for a reoccurring problem for a few years now, but he was on vacation this weekend, we may be dropping him and switching over to Roto rooter for our plumbing issues! Thank you so…
Issue not fixed. Paid over $500 dollars
Roto-Rooter to the rescue! From start to finish, the team was a dream. Brett Kultgen treated my situation like it was the only task on his to-do list, even though I know he was helping other people all over the state at the same time. Through phone calls, texts, and emails, he kept me updated every step of the way,…
Josh and Nate were on time, friendly, professional and did a great job. I will call them again if I need a plumber.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 433 | $248–$593 |
| Plumbing | 159 | — |
| Toilet repair | 91 | $239–$680 |
| Sewer repair | 62 | $417–$2.1k |
| Plumbing pipe repair | 58 | $353–$1.4k |
| Sewage cleanup | 47 | — |
| Sewer cleaning | 39 | $328–$705 |
| Plumbing leak detection | 39 | $205–$630 |
