How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%85+20.6Value 14%58+8.2Replies to reviews 7%100+7.1Craft & service penalty83−1.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORERoto-Rooter Plumbing & Water Cleanup
New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #49Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.8★ from 1,624 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for sewer cleaning
Clear ✕All 39 Google reviews tagged “Sewer cleaning”
Very knowledgeable and professional. Got the problem resolved quickly.
Technician did an excellent job
The team are very professional and very sincere to their customers during their time of distress. I would recommend them to anyone who’s dealing with plumbing or sewer issues.
Service technician Tommy did an amazing job! He was very professional and polite. Very knowledgeable young man. I’d say you guys are lucky to have him on your staff. He was quick to identify the problem and provide a solution. What a great guy you have! Not a single complaint from me or the wife on the service he…
Vivian was very professional and accommodating.
Main line snake and clean .. the tech was Amazing great service went above and beyond thank you Romaine !
Kind, did a whole bunch of solid research to assess the situation, then fixed it. A pleasure to work with.
Ron did a great job and they responded very quick
Expedited emergency service for back up and professional workmanship.
Everything was on point with apt however final result was no penetration thru pipe with power snake gave me a treatment for pipe .I was given a discount but $485 for temp solution ?
Plumber was very knowledgeable and professional. Would highly recommend.
James our RR tech was extremely professional and did not give up until the job was completed I’d highly recommend RR based on James and the other crew people who assisted in a quality performance
Mario did a very thorough job jet blasting the massive amount of roots in our sewer line. He arrived quickly, was very friendly, and completely professional. Thanks Roto Rooter!
Cleared blockage in sewer line
Great service
We had water in the basement that was a back up from the sewer drain. Each technician was quick to respond and detect what was needed. In he end it was Mario who did the jet power cleaning and blasted through approx 50 ft of grease and clogs to get the water flowing again. He was very courteous and explained…
Very pleased with service came opened up my sewer main .
Harry was great.. Came quickly. Professional. Sociable. We talked about home projects. Life. His job. Harry was great. Did the important task which was clear out my main line. Although I don’t want any more plumbing issues, if I do have some I will have Harry back anytime to do some work.
We had a great experience. Both techs were knowledgeable, polite, and professional. They explained everything in detail and we felt comfortable. They even left everything so clean! Thank you again!
Arrived on time and solved problem quickly. Great service.
I had a gentleman name of Ron. Very professional and educative about his profession. Asked me a couple questions and then proceeded to knock on neighbors doors to see if they where experiencing the same issues. After about 15 minutes of talking to people he had a synopsis and a plan of attack. I don't think I've…
The technician you sent here his name was Tyler he’s an awesome guy you’re so lucky to have him working for you he did a wonderful job if I ever need them again I hope they send him
Harry was great and professional
Great, prompt, professional service. Joe was wonderful
Nice workers Company a JOKE
Vivian the tech showed up quickly. He was very professional and cleared my drain in no time. Great service, Thank you.
Terrific service.
Joe rocca was an incredible technician and very knowledgeable. I was very impressed on how he was able to figure out all the details of the job. Great service thank you
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 433 | $248–$593 |
| Plumbing | 159 | — |
| Toilet repair | 91 | $239–$680 |
| Sewer repair | 62 | $417–$2.1k |
| Plumbing pipe repair | 58 | $353–$1.4k |
| Sewage cleanup | 47 | — |
| Sewer cleaning | 39 | $328–$705 |
| Plumbing leak detection | 39 | $205–$630 |
