How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%47+9.4Value 10%3+0.3Momentum 8%13+1Track record 7%54+3.8Accountability 5%98+4.9Experts Score= 20Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.20SCORERoto-Rooter Plumbing & Water Cleanup
Better than 2% of plumbers · #88 of 90
Roto-Rooter Plumbing & Water Cleanup for plumbing leak repair
Clear ✕All 22 Google reviews tagged “Plumbing leak repair” · showing 20
Bernard was very professional and he explained everything before the work was completed and if there were concerns while the job was being done. He informed me as well. I will be sure to ask for him again for other repairs in the future. The cost was pricey. But the pipes in my home is old and needed an upgrade. It…
Where do I start. Let’s just say if zero stars was an option that is what I would give my experience with Roto Rooter. I went through them because of my home warranty recommended them. The microbursts that came through Philadelphia caused my basement to flood. It ended up being diagnosed as a blockage in the line…
We had an issue with our basement that required it to be dried out for a week. Throughout the entire process, we mainly worked with David and Chris, and they were absolutely fantastic. They were professional, knowledgeable, communicative, and made a stressful situation much easier to deal with. They kept us informed…
Team was very professional, appeared on time and were thorough with both repairs and explanation for process.
Very professional, excellent service
My water heater failed and damaged my kitchen ceiling and drywall. Roto-Rooter was on site within an hour. They took care of replacing the water heater and clearing up the damage. They filed the initial claim with my insurance for the mitigation services. The crew worked until very late in the day. Follow-up was…
Everyone was great and they made the entire experience as easy as possible for us
They were exceptionally efficient and professional. Very little disruption to our household.
I needed assistance super quickly and Roto Rooter was there to help!! They were flexible with my schedule and helped on the weekend. 10/10 recommend them.
Phenomenal service! These guys were so professional and kind and efficient and helped fix our busted pipes and continued to follow up after to clean/evaluate moisture levels and did not stop until everything was 100% fixed.
Service was great, always on time and communicated all the steps very clearly.
After completing the job, the worker grabbed my credit card and held it behind his back, refusing to give it back until I gave him a 5-star review in front of him. Then Roto Rooter deleted my review and sent me some useless form letter pretending they were "looking into" the incident.
Water heater busted,Roto Rooter came out and cleaned up the major water damage and took up the water damaged carpet and cleaned and dried out the surrounding damages as well. Came out the next day and installed a new bigger water heater. Will be paid for through my mortgage insurance. Did a great job of helping me…
My experience with rotor rooter was amazing my technician name was Thea and he was very professional and explained everything he was doing when unclogging my sewer line…he was very knowledgeable and knew exactly what he was doing… I wish there could be more guys like him.. I pray I don’t have any more issues but if…
Service was great and employee was friendly.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
vs category
Blue = Roto-Rooter, grey = plumbers average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%47+9.4Value 10%3+0.3Momentum 8%13+1Track record 7%54+3.8Accountability 5%98+4.9Experts Score= 20Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
