How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%47+9.4Value 10%3+0.3Momentum 8%13+1Track record 7%54+3.8Accountability 5%98+4.9Experts Score= 20Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.20SCORERoto-Rooter Plumbing & Water Cleanup
Better than 2% of plumbers · #88 of 90
Roto-Rooter Plumbing & Water Cleanup for plumbing pipe repair
Clear ✕All 71 Google reviews tagged “Plumbing pipe repair” · showing 20
The service was done with a $700.00 + surprise . Some additional work was required while replacing the drain shoe to my bathtub. Was not expecting that .<br>Regardless, the technicians were very thorough and informed me of every necessary changes that I occurred which impacted the initial repair. After almost…
A well expertly done job hats off to ALVARO and his partner they were courteous and respectful took time to explain what needed to be done and how much it would cost work with me someone who's retired and on a budget, very satisfied with the services received.
Bernard was very professional and he explained everything before the work was completed and if there were concerns while the job was being done. He informed me as well. I will be sure to ask for him again for other repairs in the future. The cost was pricey. But the pipes in my home is old and needed an upgrade. It…
I was In hospital all day with family and was after 630pm and no plumber was available except Rotor Rooter. The tech Alvaro was here within 30 mins!
They found the problem and fixed it. The problem was challenging the men stuck with it until it was fixed
We had over 6 inches of water in our basement due to a recent storm. We called Roto-Rooters and within 2 hours they were on site assessing the damage and swiftly detected the issue to properly drain the water. Within 2 days, they had a whole team fixing our sewer line, removing our ruined items, cleaning/sanitizing…
We had an issue with our basement that required it to be dried out for a week. Throughout the entire process, we mainly worked with David and Chris, and they were absolutely fantastic. They were professional, knowledgeable, communicative, and made a stressful situation much easier to deal with. They kept us informed…
Great experience. All of the guys that worked on our leak were top notch and pleasant, nice people. Would recommend
I needed assistance super quickly and Roto Rooter was there to help!! They were flexible with my schedule and helped on the weekend. 10/10 recommend them.
Phenomenal service! These guys were so professional and kind and efficient and helped fix our busted pipes and continued to follow up after to clean/evaluate moisture levels and did not stop until everything was 100% fixed.
Everything from the 1st phone call about the flood in my basement too everyone who showed up, the professionalism was beyond my expectations. Everything was explained in detail, they worked with my insurance company and they always asked if there any questions. I got to know Lance, Dave, Steve just to name a few.…
Dave did a wonderful job cleaning up the water that busted from my water pipe in my bathroom. To my basement. Dave was very nice and kept me well informed of the process. I would definitely recommend.
Bernard, Lance and Dave have been quick, thorough and most importantly honest throughout a fairly stressful situation. They came out fast on a Sunday during an emergency, and gave timelines that they met comfortably. Couldn’t recommend them more, and I’ll be keeping their numbers close if anything else happens.
Great experience. James was clear, knowledgeable, and helpful.
My master Plummer was Damion. He was on time and very knowledgeable on problem with drain. He told me the importance of me using my garbage disposal so it don't cease up on me again.
Super professional and personable, very helpful, couldn’t have hired a better company for the job.
Bathtub Job. Detailed job. Amazing job. Foxed my leakage
The technicians at Roto-Rooter made an overwhelming plumbing emergency manageable. They were very efficient, clean and careful with their work. They went out of their way to help us make the best financial decisions and were transparent with costs. They made sure we were well informed about the process and what to…
Put in a request late at night and they came out the next morning promptly. Very efficient and friendly. Was able to replace our pipe and fix our issue quickly!
Staff was extremely friendly and came to our house the following morning after submitting a request at 11pm the night before. Thank you!
vs category
Blue = Roto-Rooter, grey = plumbers average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%47+9.4Value 10%3+0.3Momentum 8%13+1Track record 7%54+3.8Accountability 5%98+4.9Experts Score= 20Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
