How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%47+9.4Value 10%3+0.3Momentum 8%13+1Track record 7%54+3.8Accountability 5%98+4.9Experts Score= 20Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.20SCORERoto-Rooter Plumbing & Water Cleanup
Better than 2% of plumbers · #88 of 90
Roto-Rooter Plumbing & Water Cleanup for plumbing pipe repair
Clear ✕All 71 Google reviews tagged “Plumbing pipe repair”
The service was done with a $700.00 + surprise . Some additional work was required while replacing the drain shoe to my bathtub. Was not expecting that . Regardless, the technicians were very thorough and informed me of every necessary changes that I occurred which impacted the initial repair. After almost 2,000.00…
A well expertly done job hats off to ALVARO and his partner they were courteous and respectful took time to explain what needed to be done and how much it would cost work with me someone who's retired and on a budget, very satisfied with the services received.
Bernard was very professional and he explained everything before the work was completed and if there were concerns while the job was being done. He informed me as well. I will be sure to ask for him again for other repairs in the future. The cost was pricey. But the pipes in my home is old and needed an upgrade. It…
I was In hospital all day with family and was after 630pm and no plumber was available except Rotor Rooter. The tech Alvaro was here within 30 mins!
They found the problem and fixed it. The problem was challenging the men stuck with it until it was fixed
We had over 6 inches of water in our basement due to a recent storm. We called Roto-Rooters and within 2 hours they were on site assessing the damage and swiftly detected the issue to properly drain the water. Within 2 days, they had a whole team fixing our sewer line, removing our ruined items, cleaning/sanitizing…
We had an issue with our basement that required it to be dried out for a week. Throughout the entire process, we mainly worked with David and Chris, and they were absolutely fantastic. They were professional, knowledgeable, communicative, and made a stressful situation much easier to deal with. They kept us informed…
Great experience. All of the guys that worked on our leak were top notch and pleasant, nice people. Would recommend
I needed assistance super quickly and Roto Rooter was there to help!! They were flexible with my schedule and helped on the weekend. 10/10 recommend them.
Phenomenal service! These guys were so professional and kind and efficient and helped fix our busted pipes and continued to follow up after to clean/evaluate moisture levels and did not stop until everything was 100% fixed.
Everything from the 1st phone call about the flood in my basement too everyone who showed up, the professionalism was beyond my expectations. Everything was explained in detail, they worked with my insurance company and they always asked if there any questions. I got to know Lance, Dave, Steve just to name a few.…
Dave did a wonderful job cleaning up the water that busted from my water pipe in my bathroom. To my basement. Dave was very nice and kept me well informed of the process. I would definitely recommend.
Bernard, Lance and Dave have been quick, thorough and most importantly honest throughout a fairly stressful situation. They came out fast on a Sunday during an emergency, and gave timelines that they met comfortably. Couldn’t recommend them more, and I’ll be keeping their numbers close if anything else happens.
Great experience. James was clear, knowledgeable, and helpful.
My master Plummer was Damion. He was on time and very knowledgeable on problem with drain. He told me the importance of me using my garbage disposal so it don't cease up on me again.
Super professional and personable, very helpful, couldn’t have hired a better company for the job.
Bathtub Job. Detailed job. Amazing job. Foxed my leakage
The technicians at Roto-Rooter made an overwhelming plumbing emergency manageable. They were very efficient, clean and careful with their work. They went out of their way to help us make the best financial decisions and were transparent with costs. They made sure we were well informed about the process and what to…
Put in a request late at night and they came out the next morning promptly. Very efficient and friendly. Was able to replace our pipe and fix our issue quickly!
Staff was extremely friendly and came to our house the following morning after submitting a request at 11pm the night before. Thank you!
The technician did a great job on our plumbing issue . I would recommend him again.
Great service and very professional.
Great service and the technician was professional and did great job on my bathroom.
Great service and tech!
Great guy great job friendly conversation and very helpful and understanding. Deeply appreciate James for coming out.
Helped solve my leak and went above and beyond, and did it late at night. Very thankful for the great service. Water restoration did an awesome job
Meticulous, thorough, clean and very knowledgeable about what needed to be fixed/repaired. I am extremely happy with the services provided by Joe. He’s excellent at what he does. Thank you!!
Extremely responsive. They were onsite within 30 minutes on a holiday weekend. The gentlemen sent to address my problem were efficient and respectful
Careful and clean work, and friendly and competent!
Very good service. Nice and friendly.
One call and everything fixed. Showed up and showed out. The work was done with zero problems and I haven’t noticed a single issue since.
Absolutely above and beyond service from my technician Shavis Hamilton today. Had a toilet backed up and waste weather spewing from the sink, toilet, and shower drain. Got a technician within 1-2 hours, he quickly drain snaked the main drain and clean out, even took the time to explain and walked me through the…
From the first time I called, we were met with exceptional care! They were able to come same day and fix multiple problems within a few days. Will 100% be using them again
Gentleman that came today was very professional. Very polite. Did a great job and explained everything to me.
Roto Rooter is really expensive, but they got someone to my house in about an hour. My plumber was really nice and super helpful. He explained what he was doing and how he fixed the problem. Definitely worth it if you’re in a pinch and don’t “know a guy.”
The company was amazing, did not charge extra to come and diagnose the problem. The plumber (Zell) was super nice and understanding.
I was very pleased with the technician’s professionalism and customer service. Jake put on protective booties before entering my home. He found and repaired the water leak.
We had a leak coming from the kitchen sink trap. I called Roto Rooter and they responded expeditiously. The Service Technician was on time, polite and very professional. He completed the job, explained to my wife and I what the issue was, fixed it and cleaned up afterwards. Thank you and if ever needed we will use Roto Rooter again.
I was pleased with the service I received. I explained exactly what I wanted. My questions were answered and the work was done quickly. I guess it’s a good value. The plumber showed up and I’m happy. :-)
Water heater busted,Roto Rooter came out and cleaned up the major water damage and took up the water damaged carpet and cleaned and dried out the surrounding damages as well. Came out the next day and installed a new bigger water heater. Will be paid for through my mortgage insurance. Did a great job of helping me out given my financial situation
Exceptional service. Professional, friendly, and knowledgeable.
Never finished the work this place is horrible
It was fast and they were professional during the whole process. They made it understandable when explaining information on the plumbing and what was wrong with it. Very sweet too. I would recommend the service to anyone. Plus it was emergency work they did and it was 8 at night and just to get them to come was a…
Joe was great. He arrived on time and provided excellent service and guidance. I would recommend him to a friend.
Joe, our service guy was Extremely professional clean and efficient! Great job!
Was honest, professional and worked in a timely fashion. Could have done the repair job myself but not as fast or as pressing a job. Well worth spending the money to have Jake from Roto come do the work as I was able to spend on a Friday night with my guests rather than do the repair myself. Will have to request…
Tim and Marcus were great workers and true professionals. Answered thoroughly all questions that I had. Cleaned up great after the job was done. Whatever they are being paid to do their job they deserve a raise! Dynamite service and I highly recommend them. Thank you!
Dan did an amazing job. I would recommend roto rooter to anyone. He was prompt, professional, and pleasant. He also did a great job cleaning up when done.
Jean at roto routers was great! Professional and helpful. They had someone out within hours of calling. Would highly recommend.
Jean was honest, respectful of my home and swift. He was thorough and did I mention honest and respectful? What an awesome employee Roto Rooter has in him.
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vs category
Blue = Roto-Rooter, grey = plumbers average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%47+9.4Value 10%3+0.3Momentum 8%13+1Track record 7%54+3.8Accountability 5%98+4.9Experts Score= 20Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
