How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%47+9.4Value 10%3+0.3Momentum 8%13+1Track record 7%54+3.8Accountability 5%98+4.9Experts Score= 20Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.20SCORERoto-Rooter Plumbing & Water Cleanup
Better than 2% of plumbers · #88 of 90
Roto-Rooter Plumbing & Water Cleanup for water damage-related cleanup & repair
Clear ✕All 24 Google reviews tagged “Water damage-related cleanup & repair”
They response was quick, the workmanship and professionalism was great.
Super professional and personable, very helpful, couldn’t have hired a better company for the job.
James and Manny were not only responsive, but very professional and went over and beyond taking care of a basement leak; efficiently taking care of the damage and assessing (accurately) potential future problems to be addressed. He even went back to check that everything was running smoothly. God Bless.
The technicians at Roto-Rooter made an overwhelming plumbing emergency manageable. They were very efficient, clean and careful with their work. They went out of their way to help us make the best financial decisions and were transparent with costs. They made sure we were well informed about the process and what to…
Helped solve my leak and went above and beyond, and did it late at night. Very thankful for the great service. Water restoration did an awesome job
Invoice came 40-130% over the initial quotation. Dishwasher drain overflow treated like heavy sewage (category 3) damage. Poor experience with roto rooter, would not recommend for restoration.
Quoted a $3-5k for a restoration. Invoice came in $2k over said amount. Insurance company states unnecessary charges added in for a slight leak - going back and forth with company now. Not a good experience at all, State Farm said they are known for this.
Shout out to Chris and his guys for the clean up<br>And Matt for the fixes to the pipes
Water heater busted,Roto Rooter came out and cleaned up the major water damage and took up the water damaged carpet and cleaned and dried out the surrounding damages as well. Came out the next day and installed a new bigger water heater. Will be paid for through my mortgage insurance. Did a great job of helping me…
Mr. John was very polite and helpful. He came in and got the job done wit no problem.
Roto-Rooter is the best. They have always came through. Very professional work.
We called Roto Rooter in a panic when our basement flooded, and they scammed us. Removal of items from the basement was estimated to cost 5-9k, and they assured us it was almost impossible it would be more than 6, however they charged our insurance more than 10k, and explicitly told us they expected to be negotiated…
This company and employee Dennis are absolute scam artists. We called Roto after a basement flood from a sewer overflow, and they assured us that they would work with insurance to get us the best deal possible and make sure that we were covered by our policy. From the beginning, they took advantage of the fact that…
Excellent service. Repaired water damage on a Sunday
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vs category
Blue = Roto-Rooter, grey = plumbers average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%47+9.4Value 10%3+0.3Momentum 8%13+1Track record 7%54+3.8Accountability 5%98+4.9Experts Score= 20Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
