Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%62+21.7Reliability 15%53+8Craft & service 20%62+12.4Value 10%42+4.2Momentum 8%62+5Track record 7%63+4.4Accountability 5%94+4.7Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORERoto-Rooter Plumbing & Water Cleanup
Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #86Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.9★ from 1,466 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Roto-Rooter Plumbing & Water Cleanup is better than 62% of plumbers.B
62
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Roto-Rooter Plumbing & Water Cleanup is better than 53% of plumbers.C
53
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Roto-Rooter Plumbing & Water Cleanup is better than 62% of plumbers.B
62
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Roto-Rooter Plumbing & Water Cleanup is better than 42% of plumbers.C
42
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Roto-Rooter Plumbing & Water Cleanup is better than 62% of plumbers.B
62
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Roto-Rooter Plumbing & Water Cleanup is better than 63% of plumbers.B
63
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Roto-Rooter Plumbing & Water Cleanup is better than 94% of plumbers.A
94
Reviews for your job
Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.
Roto-Rooter Plumbing & Water Cleanup for a/c system vent cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$554+19% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 28%Reasonable 48%Overpriced 8%Not sure 16%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 564 | $227–$554 |
| Plumbing | 146 | $450–$863 |
| Toilet repair | 129 | $227–$606 |
| Sewer cleaning | 45 | $317–$606 |
| Plumbing pipe repair | 44 | $353–$1.2k |
| Plumbing leak detection | 40 | $124–$633 |
| Sewer repair | 33 | $432–$2.4k |
| Sewage cleanup | 32 | — |
