Experts Reviews · Company report
44SCORE

Roto-Rooter Plumbing & Water Cleanup

Phoenix, AZ · Grade C · #54 of 90 plumbers · 4.9★ from 1,466 Google reviews

Report card

Percentile vs other plumbers (100 = best). Strongest: accountability and craft & service; weakest: satisfaction.

SatisfactionF
13
ReliabilityF
15
Craft & serviceA
89
ValueC
47
MomentumB
64
Track recordB
65
AccountabilityA
93

Reviews for your job

Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.

Recent priced reviews

★★★★★ Cheryl · a week ago

Tech was very thorough and explained what it could cost me if he had to snake the drain before he started work. Checked at intervals to make sure things were fixed and told me what clogged the drain! Jordan was great!

Paid $400–600Reasonable priceDrain cleaning
★★★ luke · 2 weeks ago

Bait and switch. They advertise snake drain service up to $109 but charged basically 3 times that. I'd waited for the appointment so wasn't going to cancel once the price was different here. The service was performed so it's a neutral rating.

Paid $200–400OverpricedDrain cleaning
★★★★★ Kareen · 2 weeks ago

Very professional and well educated experienced The poop waterstaff. They explained everything to me in detail So I wouldn’t have this issue again!

Paid $800–1,000Not sure
★★★★★ Kris · 3 weeks ago

Jordan did a great job helping me with a plumbing issue in my bathroom. I needed the water lines capped off temporarily while I prepare for a bathroom remodel, and he took care of everything quickly and professionally. The work was clean, the caps are secure with no leaks, and he made sure everything was in good…

Paid $400–600Not surePlumbing pipe repairFaucet repair
★★★★★ Pamela · a month ago

Mason was our technician today. He was very polite and gave us a complete explanation of what our kitchen drain problem was and explained how he was going to fix it in terms we could understand. Mason was able to clear our drain and gave us ways to prevent the problem from happening again. Mason was neat and left no…

Paid $200–400Reasonable priceDrain cleaning
★★★★★ Shana · a month ago

Caesar at Roto-Rooter came to save the day! He was incredibly professional, thorough, and knowledgeable throughout the entire job. Caesar replaced our broken toilet flange and did an excellent job installing our brand-new smart toilets. Everything was handled carefully and efficiently, and the new toilets look…

Paid $1,200–1,400Reasonable pricePlumbing pipe repairToilet installation

Price

$554+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 28%Reasonable 48%Overpriced 8%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning564$176–$580
Plumbing146—
Toilet repair129$227–$618
Sewer cleaning45$295–$693
Plumbing pipe repair44$366–$1.2k
Plumbing leak detection40$124–$656
Sewer repair33$454–$2.4k
Sewage cleanup32—

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