Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: solid, not standout — #54 of 90 plumbers, better than 40%. Customers single out its accountability and craft & service; satisfaction is where it trails.
Accountability — better than 93% of peers
Craft & service — better than 89% of peers
Reliability — 15th percentile
Satisfaction — 13th percentile
Price $$$: 16% above typical
Roto-Rooter Plumbing & Water Cleanup for plumbing
Clear ✕146 customers reviewed a plumbing job here and rated it 4.87★. Most paid $600–700. For this job it ranks #2 of 4 plumbers we track.
All 146 Google reviews tagged “Plumbing” · showing 20
These guys are awesome. Mason was sent to my location within the hour of me calling, he cleared a flooding drain no problem and reassured he'd be back if need be. Thanks again bro.
My technician, Mason, was on time and very helpful. Thoroughly explained my options and what he believed was going on, as well as how to prevent it in the future. Excellent customer service and a professional fix!
The company was fast to respond and the service was great and friendly.
Mason was great and very knowledgeable. He spent almost three hours here trying to figure out our drain issue and communicated along the way. I would highly recommended him.
Very helpful and knowledgeable staff. Mason was amazing at getting the problem resolved.
Had a great experience, these guys are the best and super fast !
Cesar and his team did amazing, worked around the clock even on the weekends to get our place done as quick as possible. Very clear communication from him and his team. Overall very happy and impressive crew and would recommend them to anyone!
They did a great job. Also very quick to help.
We had an Easter plumbing back-up emergency that they came to the rescue after another company could not make it. Our service guy got us in working order but recommended a camera crew to see what was really going on. He set up that crew for next day who found a blockage and had it cleared and new clean outs…
Mason was very attentive, professional and courteous. He answered all of my questions and fixed the problem we were having quickly. I would recommended Roto-Rooter and Mason to anyone looking for their types of services.
Emil and Jonathan were a big help. We had problems with our toilets not filling up with water and flushing. They were efficient and provided great service.
Excellent Service....Came within an hour on a sunday...Pricey...but very fast and they got the job done...
The technicians were very knowledgeable and professional. They did a great job. I highly recommend this company.
I called roto-rooter this morning at 6am hoping to have someone out same day to fix a sewage pipe blockage. The first person I spoke to over the phone was very helpful and nice, they had someone at my house by 9am which I appreciated a lot. Once the technicians arrived, they were also helpful and nice, they gave us…
Oliver did a fantastic job, was very polite, explained what he was doing in terms I could understand, and left everything clean.
Very professional and friendly! On time. Highly recommend Emil
I was very impressed with the service I received today. The gentleman that was here explained everything to me and took the time to talk to my father also. He was very neat, professional and friendly! Not only did he do a good job but this gentleman should be recognized for his professional and friendly demeanor.
Nobody wants to deal with plumbing issues and finding a company you trust can be harder still. I had used Roto Rooter before and found that no one else can top their service. I was so impressed by the representative they sent. Emil was polite, professional and listened to all my concerns. He has superior trouble…
I had a minor plumbing emergency on a Sunday and the plumber was able to get to me within about an hour of my call. There was no charge to diagnose the problem, and he was completely upfront about the costs to do the work. The repairs were made very efficiently and professionally
Super friendly service, very clear about steps of procedure and the corresponding costs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.9★ from 1,466 Google reviews and an Experts Score of 44/100 (grade C), #54 of 90 plumbers we track. 3.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $554 (middle half $429–$721), 16% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (564), plumbing (146), toilet repair (129), sewer cleaning (45).
Does the owner respond to complaints?
The owner replied to 98% of 1–3★ reviews (category: 82%).
