Our verdict: solid, not standout — #54 of 90 plumbers, better than 40%. Customers single out its accountability and craft & service; satisfaction is where it trails.
👍 Strengths
Accountability — better than 93% of peers
Craft & service — better than 89% of peers
👎 Watch-outs
Reliability — 15th percentile
Satisfaction — 13th percentile
Price $$$: 16% above typical
Need a specific job done? See what customers paid and said about it here.
40 customers reviewed a plumbing leak detection job here and rated it 4.85★. Most paid $1,000+ (category typical: $124–$656). For this job it ranks #62 of 81 plumbers we track.
All 40 Google reviews tagged “Plumbing leak detection”
Mark3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Richie was awesome. Gave us the run down and fixed our kitchen sink quickly. Highly recommend! Very professional!
Drain cleaningPlumbing leak detection
Mark1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We received timely and thorough emergency service from Mason & Robert today. Thank you!!
Paid $1,000+Reasonable pricePlumbing leak detectionSewer cleaningOutdoor plumbing system repair
Josh7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Mason was very kind and informative. His knowledge was very thorough and helpful.
Paid $500–600OverpricedPlumbing leak detection
LuisLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Awesome service! Friendly and very professional workers. Explained everything that was going on and give me options on what to fix and reasonable prices.
RD1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Mark showed up early, ready to go to work. Surveyed the job. Quoted me the cost and was on the job immediately. Would be glad to see Mark show up for any job I needed done.
Kyle3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Jobey3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Cesar and his team did amazing, worked around the clock even on the weekends to get our place done as quick as possible. Very clear communication from him and his team. Overall very happy and impressive crew and would recommend them to anyone!
Christian10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Quick, good communication, decent pricing. Mason was polite and knew the issue quickly, would recommend.
Susan10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
I thought the price was too high for the work done. The technician was great
Plumbing leak detectionOutdoor plumbing system repairRepair water fixtures
Flaccid3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Just bought our first home and definitely did not expect the influx of problems right out of the gate. Terence was our tech for our plumbing issues and he was amazing. Was incredibly knowledgeable and explained everything. Will definitely be calling back when something else eventually pops up.
BritniLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★
Response time was great. Super fast. They found the issue and explained it to me. Told me I would hear from them ASAP about a quote to fix via email and a phone call. That was a week ago, and I’ve since hired another company to address the need.
Plumbing leak detection
Rock9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great job of clearing our plumbing lines so we can use our kitchen again! Luis was very professional.
RyanLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Oliver was our skilled plumber that identified where our external side hose was leaking inside the wall and fixed it quickly. The new faucet and line are high quality and adjusted exactly how we wanted. The cuts made into the house and inside were precise so that the stucco and drywall will be simple to repair. We…
Skylar7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Emil is the person who came out to service our leaking bath faucet. He was friendly, professional, and explained the problem and solution clearly and quickly. He showed us how calcium build-up is basically the source of all our plumbing problems and gave us the solution to fix it! I appreciate his expertise and…
Russ5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
DMLocal Guide · 66 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★
I give these guys credit their work is good and possibly a bit better than average BUT do yourself a favor and get a second quote from another plumbing company. They back up the work they perform, which is appreciated.
Ryan7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Showed up within a couple hours of calling. Did a nice job replacing corroded shower cartridge. More than I would have liked to spend ($450) but I was in a pinch.
Kimberly3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Nancy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Super helpful, fast service, and knowledgeable - much better then the other three companies I had out here this week.
Brenda11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Very professional and nice!
Plumbing leak detection+ Professionalism
CLocal Guide · 66 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Call no one else! They can help and assist with leaks. Fair pricing and wonderful professional services. Explained all issues and were able to complete the job.
Judy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Mason and Anthony were so professional and helpful. They were eager to solve problems and great at determining the solutions. We really appreciated all of their help.
ButterscotchLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Mike8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
We had a big emergency. Mauricio was outstanding and very professional in fixing the problem the right way. I can highly recommend Roto Rooter.
Kelly7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Chris was awesome. We had a bad leak that was quite a disaster and he was able to come out, reroute our water line. He did everything in a timely manner and when he was done everything was cleaned up as well! Thanks Chris!
Michael1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Replaced water line.
Plumbing leak detection
Mary1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★
Very professional service.
Plumbing leak detection+ Professionalism
SJ2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Excellent customer service by Mason. Fixed all the issues plus one more.
Plumbing leak detection
sidLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Steve is very professional expert and get the job done.
SarahLocal Guide · 50 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
The tech I had was on time..courteous and got the job done same day.the prompt service was exactly what I needed for a large leak! Thank yoj!
Christopher10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Mario was great. He talked to me about the problem and the choices I had to fix the issue. I would use this company again.
Plumbing leak detection+ Responsiveness+ Professionalism+ Value
Tori3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
EvelynLocal Guide · 56 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Brandy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Plumbing leak detectionPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Value
Jay3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Josh7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★
Carmen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Cynthia4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Kristy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.9★ from 1,466 Google reviews and an Experts Score of 44/100 (grade C), #54 of 90 plumbers we track. 3.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $554 (middle half $429–$721), 16% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
