Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: solid, not standout — #54 of 90 plumbers, better than 40%. Customers single out its accountability and craft & service; satisfaction is where it trails.
Accountability — better than 93% of peers
Craft & service — better than 89% of peers
Reliability — 15th percentile
Satisfaction — 13th percentile
Price $$$: 16% above typical
Roto-Rooter Plumbing & Water Cleanup for sewage cleanup
Clear ✕32 customers reviewed a sewage cleanup job here and rated it 4.81★. Most paid $1,000+. For this job it ranks #4 of 4 plumbers we track.
Awesome service! Friendly and very professional workers. Explained everything that was going on and give me options on what to fix and reasonable prices.
We are thrilled with the work Roto-Rooter did. Mason was the third plumber we called for our issue and the only one who could solve our problem. Well worth the money!
They did a great job rooting out our sewer line but price was a bit higher than I would have liked.
Luis was fast, efficient, knowledgeable, and professional, and most importantly, he got the job done and fixed our clogged shower!
Luis showed up on time and was very professional about his inspection of our system and explaining our options. Would recommend and use again.
Great service! Mason has been very professional. I have used them for a few years now and always been great
I called for a sewer smell and they arrived 30 minutes later ready to fix the issue.
Great communication and service. Thoroughly explained the situation and the remediation. Fast and courteous. Greatness.
Super helpful, fast service, and knowledgeable - much better then the other three companies I had out here this week.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.9★ from 1,466 Google reviews and an Experts Score of 44/100 (grade C), #54 of 90 plumbers we track. 3.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $554 (middle half $429–$721), 16% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (564), plumbing (146), toilet repair (129), sewer cleaning (45).
Does the owner respond to complaints?
The owner replied to 98% of 1–3★ reviews (category: 82%).