Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: solid, not standout — #54 of 90 plumbers, better than 40%. Customers single out its accountability and craft & service; satisfaction is where it trails.
Accountability — better than 93% of peers
Craft & service — better than 89% of peers
Reliability — 15th percentile
Satisfaction — 13th percentile
Price $$$: 16% above typical
Roto-Rooter Plumbing & Water Cleanup for sewer cleaning
Clear ✕45 customers reviewed a sewer cleaning job here and rated it 4.84★. Most paid $600–700 (category typical: $295–$693). For this job it ranks #19 of 54 plumbers we track.
Mason was amazing. Fixed the problem and offered a final solution for our old pipes.
Had an issue with sewer line backing up into my shower in my apartment. Pretty nasty clog from something in the shared line, but Mason from Roto Rooter got things working right. Good communication and work - would recommend him on any job
Mason and his General Manager saved the day!!! After Rooter Ranger charged us 18k dollars in a scam to replace our backyard sewer pipe. Mason provided a thorough inspection and even contacted the city on his own. City of Phx is also stepping in to repair their pipe in my alley to correct more pipe issues that we…
Mason and the wonderful company of Roto-Rooter saved the day!!! We have fallen on hard times and they helped clear our sewer for Pennies on the dollar. We are almost in tears of joy with the help Mason provided this morning at our trailer in Tonopah. His management team approved the discount. No one would come to…
Called to remove a clog in the sewer drain. Response was quick and came within a couple of hours. Price was a bit on the high side, but service was excellent.
Mason was Awesome! Great communication and great job. Will definitely call them and adk for him.
I had a great experience with Mason from Roto-Rooter, who came out to inspect a plumbing issue related to a prior construction job. He was professional, courteous, and very knowledgeable throughout the visit. Mason took the time to review the sewer scope video with my contractor and helped identify the likely cause…
Mason and I worked to clear the sewer line at my air bnb. I'm the head of maintenance and let me tell you I've never had a plumber more knowledgeable and patient. This guty rocks and deserves a raise.
Mason gave us a great deal! After another company gave us the run around with their $47 dollar drain special. We will call Roto Rooter for all our future drain issues. No pressure free estimate and all their 5 star reviews is what sold us. Thank you Mason until next time.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.9★ from 1,466 Google reviews and an Experts Score of 44/100 (grade C), #54 of 90 plumbers we track. 3.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $554 (middle half $429–$721), 16% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (564), plumbing (146), toilet repair (129), sewer cleaning (45).
Does the owner respond to complaints?
The owner replied to 98% of 1–3★ reviews (category: 82%).