Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: solid, not standout — #54 of 90 plumbers, better than 40%. Customers single out its accountability and craft & service; satisfaction is where it trails.
Accountability — better than 93% of peers
Craft & service — better than 89% of peers
Reliability — 15th percentile
Satisfaction — 13th percentile
Price $$$: 16% above typical
Roto-Rooter Plumbing & Water Cleanup for sewer repair
Clear ✕33 customers reviewed a sewer repair job here and rated it 4.73★. Most paid $500–600 (category typical: $454–$2.4k). For this job it ranks #53 of 63 plumbers we track.
Mason and Robert!! Great professionals!! Roto-Rooter is lucky to have them both on the team !!
Mason from Rotor Rooter & his assistant Tommy did a wonderful job snaking out our sewer line to make sure we wouldn’t have any future issues. Highly recommended for anyone. 5 stars for sure!!
They did a great job rooting out our sewer line but price was a bit higher than I would have liked.
The whole Roto-Rooter team is great. I’m the Master Plumber for West Shore Home, a home remodeling company and anytime we run into an issue/service that we don’t provide I always refer them to Roto-Rooter. They have come thru to help me and my team and our customers many times and have always provided excellent…
Mason is very knowledgeable and helpful i felt comfortable with the explanation of issues we had. And appreciate the extra effort from him! We also are working with Ashley for cleanup and repairs very knowledgeable and helpful as well.
Unbelievable service and explanation of the problem with multiple potential solutions. Best in class. Highly recommended
Mason is wonderful to work with. He is thorough, informative, and knows his stuff. Called them and Mason was here within an hour. This is the second time we have called them and we had the same good service. You won’t be disappointed. Thank you, Mason
I had massive root growth in my sewer, causing a back-up in my house. Mike King and the team were prompt and explained all the steps they would take to replace the pipe, which they did. They then used a hydrajet to make sure all pipes were clear. So far, so good. They provide a 10 year warranty.
I called roto-rooter this morning at 6am hoping to have someone out same day to fix a sewage pipe blockage. The first person I spoke to over the phone was very helpful and nice, they had someone at my house by 9am which I appreciated a lot. Once the technicians arrived, they were also helpful and nice, they gave us…
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.9★ from 1,466 Google reviews and an Experts Score of 44/100 (grade C), #54 of 90 plumbers we track. 3.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $554 (middle half $429–$721), 16% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (564), plumbing (146), toilet repair (129), sewer cleaning (45).
Does the owner respond to complaints?
The owner replied to 98% of 1–3★ reviews (category: 82%).