Is Roto-Rooter Plumbing & Water Cleanup any good?
Our verdict: solid, not standout — #54 of 90 plumbers, better than 40%. Customers single out its accountability and craft & service; satisfaction is where it trails.
Accountability — better than 93% of peers
Craft & service — better than 89% of peers
Reliability — 15th percentile
Satisfaction — 13th percentile
Price $$$: 16% above typical
Roto-Rooter Plumbing & Water Cleanup for toilet repair
Clear ✕129 customers reviewed a toilet repair job here and rated it 4.87★. Most paid $400–500 (category typical: $227–$618). For this job it ranks #43 of 81 plumbers we track.
I called them this morning and they able to come to my house and fix the problem end two hours. It was amazing. They did a great job in my house. I recommend recommended totally 100%.
Toilet clogged again after 10 days. I called to ask about their service warranty which was promised after the initial visit and the dispatcher did not have that information and only the tech would have that information. Will not use again. Clearly they only wanted to come out for a second visit and charge me again…
My mom lives with me and has Alzheimer's, and she flushed down her depends. Mason was our technician that came out and quickly unclogged the toilet, saving the day.
The plumber Mason was great, thorough, and most helpful. I would definitely call for him if I have any future plumbing problems.
We had a great experience with Mason. He was professional, on time, and explained everything clearly. The work was done efficiently and with care. I would definitely recommend him to anyone looking for reliable service.
Very nice people. Honest. Mason tried to help the best he could with the situation we are in. Very appreciative.
On top of things. Honest with the situation we had. Came out within a hour of calling and even helped with pricing. Very appreciative with everything that was done.
We couldn't be happier with Mason at Roto Rooter! He cleared two drains in our home and left us with a special treatment to help pro long the system from clogging. We've been customers since the 80s with the franchise and they have never lead us in a bad direction. He informed us that they are apart of the original…
Cole was GREAT! He was on time and very professional. He really went out of way to get the job done. Thank you very much.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Roto-Rooter Plumbing & Water Cleanup
Is Roto-Rooter Plumbing & Water Cleanup good?
Yes by most measures: 4.9★ from 1,466 Google reviews and an Experts Score of 44/100 (grade C), #54 of 90 plumbers we track. 3.8% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Roto-Rooter Plumbing & Water Cleanup charge?
Customers reported a typical bill of $554 (middle half $429–$721), 16% above the plumbers median of $480.
What do customers hire Roto-Rooter Plumbing & Water Cleanup for?
Mostly drain cleaning (564), plumbing (146), toilet repair (129), sewer cleaning (45).
Does the owner respond to complaints?
The owner replied to 98% of 1–3★ reviews (category: 82%).