Plumbers · Phoenix, AZ

Is Roto-Rooter Plumbing & Water Cleanup any good?

Our verdict: solid, not standout — #54 of 90 plumbers, better than 40%. Customers single out its accountability and craft & service; satisfaction is where it trails.

👍 Strengths

Accountability — better than 93% of peers

Craft & service — better than 89% of peers

👎 Watch-outs

Reliability — 15th percentile

Satisfaction — 13th percentile

Price $$$: 16% above typical

Roto-Rooter Plumbing & Water Cleanup for water damage-related cleanup & repair

Clear ✕

8 customers reviewed a water damage-related cleanup & repair job here and rated it 5.00★. Most paid $1,000+. For this job it ranks #2 of 4 plumbers we track.

All 8 Google reviews tagged “Water damage-related cleanup & repair”

Nathaniel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

These guys are awesome. Mason was sent to my location within the hour of me calling, he cleared a flooding drain no problem and reassured he'd be back if need be. Thanks again bro.

Great priceDrain cleaningWater damage-related cleanup & repairPlumbing
Brandi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We recently had a water heater break that caused significant damage to several walls and flooring areas in our home and garage. I truly appreciated that Roto-Rooter offers 24/7 availability, allowing me to call in the early morning hours and schedule immediate help. Ashley arrived first to assess the water damage…

Paid $1,000+Not sureWater heater installationWater damage-related cleanup & repair
AmandaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My water heater went out, called Roto-Rooter, best decision ever! First off, came within an hour. We realized it had been leaking for a bit so had to call out the part of the company that deals with that, promptly came over. I have had such a pleasant experience and I wanted to share. I will definitely be using them…

Paid $1,000+Great priceWater heater installationWater damage-related cleanup & repair
Theresa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mason is very knowledgeable and helpful i felt comfortable with the explanation of issues we had. And appreciate the extra effort from him! We also are working with Ashley for cleanup and repairs very knowledgeable and helpful as well.

Paid $1,000+Not sureDrain cleaningSewer cleaningWater damage-related cleanup & repair
CLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Call no one else! They can help and assist with leaks. Fair pricing and wonderful professional services. Explained all issues and were able to complete the job.

Plumbing leak detectionWater damage-related cleanup & repairPlumbing+ Responsiveness+ Punctuality+ Quality
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Today Valentine came out for the water damage evaluation and deemed it minimal to no damage since we were able to get the water shut off quick enough. He was very polite and informative on all our plumbing questions/needs. 100% recommend for any plumbing needs.

Water damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality
Tori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Dane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing pipe repairWater damage-related cleanup & repair+ Responsiveness+ Punctuality+ Quality

Price

$$$$
$554+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Roto-Rooter Plumbing & Water Cleanup

Is Roto-Rooter Plumbing & Water Cleanup good?

Yes by most measures: 4.9★ from 1,466 Google reviews and an Experts Score of 44/100 (grade C), #54 of 90 plumbers we track. 3.8% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Roto-Rooter Plumbing & Water Cleanup charge?

Customers reported a typical bill of $554 (middle half $429–$721), 16% above the plumbers median of $480.

What do customers hire Roto-Rooter Plumbing & Water Cleanup for?

Mostly drain cleaning (564), plumbing (146), toilet repair (129), sewer cleaning (45).

Does the owner respond to complaints?

The owner replied to 98% of 1–3★ reviews (category: 82%).

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