Experts Reviews · Company report
44SCORE

Roto-Rooter Plumbing & Water Cleanup

Phoenix, AZ · Grade C · #54 of 90 plumbers · 4.9★ from 1,466 Google reviews

Report card

Percentile vs other plumbers (100 = best). Strongest: accountability and craft & service; weakest: satisfaction.

SatisfactionF
13
ReliabilityF
15
Craft & serviceA
89
ValueC
47
MomentumB
64
Track recordB
65
AccountabilityA
93

Reviews for your job

Customers hired Roto-Rooter Plumbing & Water Cleanup for 8 kinds of job.

Roto-Rooter Plumbing & Water Cleanup for drain cleaning

Clear ✕
Jobs reviewed564
★ on this job4.90
Usually paid$500–600
Category typical$176–$580
Rank for this job#11 / 79
Said fair89%
★★★★★ Cheryl · a week ago

Tech was very thorough and explained what it could cost me if he had to snake the drain before he started work. Checked at intervals to make sure things were fixed and told me what clogged the drain! Jordan was great!

Paid $400–600Reasonable priceDrain cleaning
★★★ luke · 2 weeks ago

Bait and switch. They advertise snake drain service up to $109 but charged basically 3 times that. I'd waited for the appointment so wasn't going to cancel once the price was different here. The service was performed so it's a neutral rating.

Paid $200–400OverpricedDrain cleaning
★★★★★ Pamela · a month ago

Mason was our technician today. He was very polite and gave us a complete explanation of what our kitchen drain problem was and explained how he was going to fix it in terms we could understand. Mason was able to clear our drain and gave us ways to prevent the problem from happening again. Mason was neat and left no…

Paid $200–400Reasonable priceDrain cleaning
★★★★★ John · 2 months ago

Called they were here faster than anticipating less the 2 hours snaked it and cleaned up and did a great job!

Paid $400–600Reasonable priceDrain cleaning
★★★★★ Mark · 3 months ago

Richie was awesome. Gave us the run down and fixed our kitchen sink quickly. Highly recommend! Very professional!

Drain cleaningPlumbing leak detection
★ Anne · 3 months ago

When you call a company to come out and clear your pipes due to an emergency leaking toilet, it would be nice if they didn't over charge you. I was charged way too much and they did nothing to help. I will never use Roto-Rooter again! You should not take advantage of people in emergencies over a holiday!

Paid $600–800OverpricedDrain cleaning
★★★ Annette · 4 months ago

Service was very good but very expensive for the short time it took to do the job. If you don’t need immediate service I would recommend check checking smaller local vendors. If you have an emergency Rotor Rooter can help very quickly

Paid $600–800OverpricedDrain cleaning
★★★★★ Nancy · 5 months ago

Mason was amazing. Fixed the problem and offered a final solution for our old pipes.

Paid $600–700Great priceDrain cleaningSewer cleaning
★★★★★ Tj · 5 months ago

Mason was Great ! Diagnosed the problem quickly and got it fixed expediency. He was very professional and left the area looking better than when he arrived.

Paid $500–600OverpricedDrain cleaning

Price

$554+16% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdicts

Great price 28%Reasonable 48%Overpriced 8%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning564$176–$580
Plumbing146—
Toilet repair129$227–$618
Sewer cleaning45$295–$693
Plumbing pipe repair44$366–$1.2k
Plumbing leak detection40$124–$656
Sewer repair33$454–$2.4k
Sewage cleanup32—

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