Solar panel maintenance service · Mesa, AZ · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%65+35.5Reliability 24%58+14.1Value 14%91+12.9Replies to reviews 7%77+5.4Craft & service penalty80−2Momentum penalty81−1.9Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#72 of 80 solar servicesiPosition by Experts Score among all companies we track in this category. · better than 10%
4.7★★★★★198 Google reviews · 24 photos
88%five-star reviews
4.55★last 12 monthsiAverage stars on reviews from the last 12 months only.
6.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Rowan Solar Cleaning & Critter Guard 4.7 out of 5 based on 198 reviews, with the owner responding to 77 percent of them. Customers frequently cite professional staff, punctuality, effective removal of pigeon waste, and the installation of critter guards as positive aspects of the solar panel maintenance service. However, several low-star reviews criticize the company for deceptive sales practices, specifically regarding undisclosed subscription contracts and unexpected billing charges.
Google rating: 4.7 out of 5 from 198 reviews (88% five-star).
Reviews on this page: 198 Google reviews (169 with written comments, 17 with photos).
Owner responses: the business replied to 77% of reviews.
Most recent review: October 24, 2026.
Service: Solar Service serving Mesa, Arizona.
Data from Google, last updated October 26, 2026.
Score profile vs other solar services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companySolar Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Rowan Solar Cleaning & Critter Guard: 65/100 on this factor. Category median: 93.B
65
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Rowan Solar Cleaning & Critter Guard: 58/100 on this factor. Category median: 91.C
58
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Rowan Solar Cleaning & Critter Guard: 80/100 on this factor. Category median: 99.A
80
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Rowan Solar Cleaning & Critter Guard: 91/100 on this factor. Category median: 100.A
91
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Rowan Solar Cleaning & Critter Guard: 81/100 on this factor. Category median: 100.A
81
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Rowan Solar Cleaning & Critter Guard: 77/100 on this factor. Category median: 79.B
77
Bar = this company · dark tick = category median.
Star ratings
198 Google reviews we collected
4.7of 5
5 stars17488%
4 stars74%
3 stars32%
2 stars21%
1 star126%
Praise vs complaints
Phrases our text analysis found in 169 written reviews
96%praise
Praise25496%
Complaints104%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1128%
Reasonable2256%
Overpriced13%
Not sure513%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6826%
Quality & results6525%
Speed & response5320%
Would recommend3112%
Price & value218%
Communication176%
Honesty & trust93%
What customers talk about
We read 169 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The guys were efficient, polite and went the extra mile to provide excellent service.”
“Spamming people on a personal phone who has never used or signed up for your service is unprofessional.”
“They always do a thorough job at cleaning my solar panels.”
“They replaced the broken tiles, but have refused to return my phone calls and still have not fixed the damage inside the home from the water damage months ago”
“Excellent communication and a job week done in a very fast time.”
“I would recommend them to anyone to at least consult with for services.”
“They have been professional, consistent, and affordable since day one of having our solar.”
“…r air conditioners so for the extra money we were charged it was not worth it but very disappointing, If I had it to do over again, I would not hire t…”
“He was very helpful and explained the process in detail.”
“I was honestly surprised based on their photos how much pigeon poo was covering my panels, And then how short of time it continues to accumulate.”
“SCAM Be fully aware of this company really shady business practices some you kid came to my house when wifes was home she doesn’t speak allot of engl…”
People customers mention
Trent3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Rowan Solar Cleaning & Critter Guard for 1 kind of job. Pick one to see what they paid and said.
Susan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
The guys were efficient, polite and went the extra mile to provide excellent service.
Jorge1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★
This company is very professional and do very clean job and I’m very grateful I find them
Reasonable price
Darren8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★
They do a good job of cleaning the solar panels. But the sales guy talks his speal and he gives you a great first deal on cleaning them. But he doesn’t tell you that you are signing into a subscription. Not so happy about that. My neighbor also got fooled by this sales guy. Won’t use them again. Just waiting for the…
Kathy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
They are Afordable, convient and efficent. And I know I'm getting the most out of my solar panels
William9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★
They are quick. Get the job done well. I don't know if it really makes a difference how clean the panels are. Price seems a little high.
Not sure
William5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Very prompt and concise. Very friendly and took pictures to share and gave me helpful recommendations.
The guys were efficient, polite and went the extra mile to provide excellent service.
Response from the owner · 2 days ago
Susan, thank you so much for your kind review! We're thrilled to hear that our team was efficient, professional, and went above and beyond to provide excellent service. At Rowan Solar Cleaning & Critter Guard, we take pride in delivering quality work and making every customer experience a positive one. We truly appreciate your support and the opportunity to serve you!
B Ky Milliron6 reviewsiTotal number of Google reviews B has written across all businesses on Google Maps, not just this one.
These guys are great. With all the pigeons here it makes a difference
Response from the owner · 5 days ago
Thank you for the great review, B Ky! Pigeons can definitely be a problem here in Arizona, especially when they start nesting under solar panels. We're glad our team could help make a difference with our solar panel critter guard services. We appreciate you choosing Rowan Solar Cleaning & Critter Guard!
Jorge Carrillo1 reviewiTotal number of Google reviews Jorge has written across all businesses on Google Maps, not just this one.
This company is very professional and do very clean job and I’m very grateful I find them
Price assessment: Reasonable price
Response from the owner · 6 days ago
Thank you so much, Jorge! We're grateful you found Rowan Home Services and chose to trust our team. It's great to hear that you were happy with our professionalism, attention to detail, and fair pricing. We take pride in providing quality work and leaving every property clean and well cared for. We truly appreciate your support and look forward to helping you again in the future!
Darren Hoofard8 reviewsiTotal number of Google reviews Darren has written across all businesses on Google Maps, not just this one.
They do a good job of cleaning the solar panels. But the sales guy talks his speal and he gives you a great first deal on cleaning them. But he doesn’t tell you that you are signing into a subscription. Not so happy about that. My neighbor also got fooled by this sales guy. Won’t use them again. Just waiting for the subscription to end. I’ll do it my self next time.
Kathy Feldman3 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
They are Afordable, convient and efficent. And I know I'm getting the most out of my solar panels
Response from the owner · 6 days ago
Thank you, Kathy! We're so glad to hear that you've found our solar panel cleaning services affordable, convenient, and efficient. Keeping your solar panels clean is an important part of helping them perform at their best, and we're happy to give you that peace of mind. We appreciate you trusting Rowan Home Services with your solar panel maintenance and look forward to helping you keep them in great shape!
William Leaver9 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
They are quick. Get the job done well. I don't know if it really makes a difference how clean the panels are. Price seems a little high.
Price assessment: Not sure
Response from the owner · a week ago
Thank you for your honest feedback, William! We're glad our team was able to get your solar panels cleaned quickly and thoroughly. We completely understand your questions about the value of professional solar panel cleaning. Beyond removing dirt, dust, and debris that can affect efficiency, professional cleaning is also about protecting your investment. Our team uses specialized equipment, professional-grade cleaning products, and proper techniques designed to safely clean solar panels without damaging their surfaces. We also use products that help reduce buildup and keep panels cleaner for longer. We appreciate your feedback on pricing and thank you for choosing Rowan Solar Cleaning!
William Lewis5 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Very prompt and concise. Very friendly and took pictures to share and gave me helpful recommendations.
Price assessment: Reasonable price
Services: Roof cleaning
Response from the owner · 2 months ago
Thank you for sharing your experience! We’re happy to hear our team was prompt, friendly, and thorough throughout your service. Providing photos and clear recommendations is an important part of helping homeowners understand what we see and how to best care for their home and solar system. We appreciate your support!
Travis Montalvo2 reviewsiTotal number of Google reviews Travis has written across all businesses on Google Maps, not just this one.
Jeremiah and Gideon were a pleasure to work with. They are very professional and knowledgeable, educating us on the damage caused by pidgins to our roof and solar panels. They were also the ones who actually did the install of the grate around our panels. Excellent communication and a job week done in a very fast time. 11/10 recommend Rowan solar cleaning.
Price assessment: Reasonable price
Response from the owner · a week ago
Thank you so much, Travis! We’re thrilled to hear that Jeremiah and Gideon provided such a great experience. We believe homeowners should understand how pigeons can damage their roofs and solar panels, so we're glad our team took the time to explain everything and answer your questions. It's great to hear that your solar panel critter guard installation was completed quickly and professionally, too! We truly appreciate your trust in Rowan Home Services and your 11/10 recommendation. Thanks for choosing us to help protect your solar investment!
D.J. Jones9 reviewsiTotal number of Google reviews D.J. has written across all businesses on Google Maps, not just this one.
Rowan is the best for solar maintenance. Carter was extremely knowledgeable and helped me out.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
We appreciate the recommendation! Carter will be glad to hear the shoutout. Keeping solar panels maintained and performing their best is what we’re here for, and we’re happy he was able to answer your questions and help you out. Thanks for choosing Rowan Home Services for your solar maintenance!
Jeremy Burnett2 reviewsiTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
They have been very responsive. They keep the solar panels clean.
Price assessment: Great price
Response from the owner · 2 weeks ago
We appreciate you choosing Rowan Home Services! Staying responsive and keeping your solar panels clean and well-maintained are both important to our team. Thanks for trusting us with your solar panel cleaning!
