Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORERoyal Moving & Storage Austin
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 4.9★ from 810 Google reviews
Report card
Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royal Moving & Storage Austin is better than 92% of furniture delivery.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royal Moving & Storage Austin is better than 91% of furniture delivery.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Royal Moving & Storage Austin is better than —% of furniture delivery.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royal Moving & Storage Austin is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royal Moving & Storage Austin is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Royal Moving & Storage Austin is better than 100% of furniture delivery.A
100
Reviews for your job
Customers hired Royal Moving & Storage Austin for 8 kinds of job.
Royal Moving & Storage Austin for senior moving
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$410–$1.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 11 Google reviews tagged “Senior moving”
Jb4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Very quick service, great workers who squeezed us into their schedule and moved a small apartment for us. Fantastic company to work with.
Paid $500–1,000Great priceSenior moving
SoBlakLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Adam and Arthur were amazing did a great 6
Paid $200–400Great priceSenior moving
Wil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Good moving experience
Senior moving
Beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great job
Paid $600–800Reasonable priceSenior moving
Nom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I mean not much to say but doing a damn good job and fast. Also some genuine good people.
Paid $400–600Great priceSenior moving
PATTILocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Excellent work! Both workers were hard working and polite. I will ask for their help in my next move.
Paid $600–800Reasonable priceSenior moving
Abai1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
They treated my things with respect, like it was their own. That means a lot.
Paid $1,200–1,400Reasonable priceSenior moving
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
These guys know what they're doing. They packed all the furniture in blankets and loaded the truck so carefully.
Paid $1,000–1,200Reasonable priceSenior movingInterstate moving
BekaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Smooth move from start to finish. Everything was wrapped up nicely and got to the new house without a scratch.
Paid $800–1,000Great priceSenior moving
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
These guys are so hardworking and the nicest guys you would ever want to move your things! They went the extra mile all day long. I highly recommend Royal!
Reasonable priceSenior movingSmall furniture movingLocal moving
KristenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Rating only, no written review.
Senior moving
Price
$738-9% vs typical furniture delivery
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 50%Reasonable 43%Overpriced 3%Not sure 3%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 93 | $569–$1.4k |
| Moving-related packing | 23 | $415–$1.4k |
| Oversized-item moving | 19 | $135–$556 |
| In-state moving | 19 | $731–$2.1k |
| Senior moving | 11 | $410–$1.3k |
| Furniture disassembly | 8 | — |
| Business & corporate-related moving | 8 | $432–$1.4k |
| Small furniture moving | 7 | $228–$738 |
