Analyzing 6,701,3046.7M ReviewsFor 18,80618.8K Experts

Experts Reviews · Company report
Royal Moving & Storage Austin logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Royal Moving & Storage Austin

Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #26Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 4.9★ from 810 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royal Moving & Storage Austin is better than 92% of furniture delivery.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royal Moving & Storage Austin is better than 91% of furniture delivery.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Royal Moving & Storage Austin is better than —% of furniture delivery.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royal Moving & Storage Austin is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royal Moving & Storage Austin is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Royal Moving & Storage Austin is better than 100% of furniture delivery.A
100

Reviews for your job

Customers hired Royal Moving & Storage Austin for 8 kinds of job.

Royal Moving & Storage Austin for small furniture moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$738
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Small furniture moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#30 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 7 Google reviews tagged “Small furniture moving”

Simo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

The team was excellent. It was like clockwork. I recommend them highly.

Paid $2,000–2,500Reasonable priceSmall furniture movingLocal movingMoving-related packing
Cole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Moving was perfect didn’t need to do anything they will help place everything where you want and offer to put everything back together! This made the move so much easier and for the distance and price it was well worth it.

Paid $500–1,000Great priceSmall furniture movingOversized-item moving
Daphne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Really nice men!! Thoughtful, considerate, and very efficient in their work. Would do business with them again and refer to friends and family.

Paid $1–500Great priceSmall furniture movingInterstate movingMoving-related packing
Cortney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Terrible. Please use caution when choosing this company. They are not very transparent with their pricing. The final price was 400+ more than what I was initially quoted and I truly do feel I was overcharged and lied to. The dishonesty is why I'm writing this review. Update: I was contacted and reimbursed a small…

Paid $1,000–1,500OverpricedSmall furniture movingIn-state moving
Haylee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

AMAZING! HIGHLY recommend! They are the most efficient and BEST moving company I have ever used. I have moved a lot and will recommend them to everyone I know. From reception to the movers themselves, everyone was kind, communicative, and friendly. I was extremely stressed about this move and they made the process…

Paid $1–500Great priceSmall furniture movingObject-related moving assistanceMoving-related storage
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We couldn’t have found a more personable, hardworking and professional team of movers. Jose, Wayne and Mikey handled our stuff with care but also got the job knocked out in a super timely and professional manner. This was one of the most important days of our lives, and they delivered beautifully. Grateful these fellas were apart of it. Go Team Royal!!

Great priceSmall furniture movingLocal movingMoving-related packing
Susan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys are so hardworking and the nicest guys you would ever want to move your things! They went the extra mile all day long. I highly recommend Royal!

Reasonable priceSenior movingSmall furniture movingLocal moving

Price

$738-9% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 43%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving93$569–$1.4k
Moving-related packing23$415–$1.4k
Oversized-item moving19$135–$556
In-state moving19$731–$2.1k
Senior moving11$410–$1.3k
Furniture disassembly8—
Business & corporate-related moving8$432–$1.4k
Small furniture moving7$228–$738

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