Roofing contractor · Hopatcong, NJ · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%68+10.3Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 31 exterior door installersiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★106 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Royalty Exteriors five out of five stars based on one hundred and six reviews, with the owner responding to ninety-seven percent of them. Customers frequently cite roofing, siding, and gutter services, highlighting punctuality, clear communication, and competitive pricing. Recurring themes include professional crews, thorough cleanup, and detailed explanations of the work process. No significant criticisms appear in the provided excerpts, as feedback remains overwhelmingly positive regarding reliability and customer service.
Google rating: 5.0 out of 5 from 106 reviews (99% five-star).
Reviews on this page: 106 Google reviews (77 with written comments, 6 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 25, 2026.
Service: Exterior Door Installer serving Hopatcong, New Jersey.
Data from Google, last updated October 26, 2026.
Score profile vs other exterior door installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
Royalty ExteriorsExterior Door Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royalty Exteriors: 99/100 on this factor. Category median: 85.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royalty Exteriors: 98/100 on this factor. Category median: 83.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royalty Exteriors: 68/100 on this factor. Category median: 98.B
68
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royalty Exteriors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 58.–
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Bar = this company · dark tick = category median.
Star ratings
106 Google reviews we collected
5.0of 5
5 stars10599%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
99%praise
Praise19499%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price00%
Reasonable3100%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4624%
Would recommend3618%
Staff & attitude3216%
Price & value2714%
Speed & response2312%
Communication2010%
Honesty & trust116%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His crew did a great job with removal of the old roof and installing the new roof!”
“Will recommend to anyone looking for an easy and reliable company!”
“They were very responsive, professional and efficient with reasonable pricing.”
“They came in at a great price and awesome job on my roof.”
“Their team was knowledgeable, friendly, and completed the job quickly.”
“He answered all our questions and made sure everything was perfect.”
“Great work ethics, super reliable and reasonable pricing… definitely request their service again…”
People customers mention
Ronald8 reviews
Ron7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent priced reviews
Elizabeth10 hours ago★★★★★
We had Royalty Exteriors replace our roof and gutters and we could not be happier.
We had alooooot of quotes for replacement and Royalty was recommended to us last minute. Ron came out same day and was so nice and honest. He answered all our questions and made sure everything was perfect. He was very involved…
We had Royalty Exteriors replace our roof and gutters and we could not be happier.
We had alooooot of quotes for replacement and Royalty was recommended to us last minute. Ron came out same day and was so nice and honest. He answered all our questions and made sure everything was perfect. He was very involved throughout the entire process. His crew did a great job with removal of the old roof and installing the new roof! They cleaned up very well and made sure everything was protected during the rip off. We are so happy with the entire process and so happy we chose Ron and his company!! Will recommend to anyone looking for an easy and reliable company!!
Price assessment: Reasonable price
Price: $15,000–20,000
Services: Roof installation
Matt Runfola9 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Royalty repaired and replaced some flashing on our roof. I would definitely recommend their services. They were very responsive, professional and efficient with reasonable pricing. Definitely a 5 star business!
Response from the owner · 9 months ago
Thank you so much for your kind words and 5-star review! ⭐️ We’re glad we could help with the flashing repairs and that you were happy with our responsiveness, professionalism, and pricing. We truly appreciate your recommendation and your trust in Royalty Exteriors!
Felipe Cardona5 reviewsiTotal number of Google reviews Felipe has written across all businesses on Google Maps, not just this one.
Thank you so much, Felipe! We truly appreciate your kind words and your 5-star review. It means a lot to our team to know you had a great experience with Royalty Exteriors. We’re always here if you need anything in the future!
Juan Camilo RuizLocal Guide · 5 reviewsiTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Royalty Exteriors exceeded our expectations! Their team was knowledgeable, friendly, and completed the job quickly. The price was competitive, and we'd definitely hire them again. 5 stars!"
Response from the owner · 10 months ago
Thank you so much for your thoughtful review. We’re glad to hear our team exceeded your expectations and delivered the level of service you deserve. We appreciate the trust you placed in Royalty Exteriors and look forward to working with you again in the future.
Ben PozoLocal Guide · 34 reviewsiTotal number of Google reviews Ben has written across all businesses on Google Maps, not just this one.
Recently got my home and had a leaky roof. They came in at a great price and awesome job on my roof. They even explained the process of each step so I knew what value they were bringing to me. I recommend them to anyone.
Response from the owner · 2 years ago
Thank you for your positive feedback! We're pleased to hear that you had a great experience with Royalty Exteriors and that we could provide you with a fair price and excellent service. It's great to know that our team was able to explain each step of the process and demonstrate the value we bring. We appreciate your recommendation!
Gabriella Espinoza6 reviewsiTotal number of Google reviews Gabriella has written across all businesses on Google Maps, not just this one.
Thank you so much for the kind words and the recommendation! 😊 We truly appreciate your support and are grateful you chose Royalty Exteriors. It was a pleasure working with you!
David6 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Extremely satisfied with the siding job: excellent working crew and job was completed timely.
Best of all, highly competitive pricing.
Response from the owner · 10 months ago
Thank you so much for your wonderful review! We’re glad to hear you’re extremely satisfied with the siding work. Our crew works hard to deliver quality craftsmanship and timely results, and it means a lot that you noticed. We also appreciate your feedback on our pricing. Thank you for choosing Royalty Exteriors!
Starlin Zapata2 reviewsiTotal number of Google reviews Starlin has written across all businesses on Google Maps, not just this one.
Great work ethics, super reliable and reasonable pricing… definitely request their service again…
Response from the owner · 10 months ago
Thank you so much for your great feedback! We’re really glad to hear you found our team reliable and our pricing fair. We truly appreciate your trust and would be happy to work with you again anytime. Thank you for choosing Royalty Exteriors!
