Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Royalty Plumbing and Drain five stars from 556 reviews, highlighting punctuality, clear pricing, and efficient repairs for issues like clogged drains, water heaters, and gas leaks. Customers frequently note the team's responsiveness and professional communication during both routine maintenance and emergencies. One critic reported improper installation leading to subsequent leaks, suggesting a need for careful oversight despite the generally positive feedback regarding service quality and fair costs.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
556 Google reviews we collected
Phrases our text analysis found in 518 written reviews
Price verdicts customers left with their Google review
Middle half of what 63 customers paid ($165–$867) · gold mark = category median.
How often each topic comes up in the written reviews
We read 518 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Serv was so fast, came in 1 day, fixed our issue in 2 hours.”
“Our kitchen drain had been slow for weeks and we kept putting off dealing with it.”
“and did an epic job with such efficiency and professionalism!”
“Chris did an awesome job replacing our leaking garage disposal.”
“Royalty removed damaged restroom floor, replaced with new floor insulation plus replacement of 3 toilets in the home and replaced water heater.”
“Definitely recommend for any plumbing and gas needs.”
“Can't recommend them enough!”
“Reasonably priced for quick and solution oriented service!”
“It was a relief to have someone just show up on time and execute the fix without a bunch of back and forth or hidden fees at the end.”
“Sal was our tech and he was awesome -- super friendly, knowledgeable, walked us through what caused the problem, and answered all of our questions.”
“He was very professional and was transparent about the whole hydrojet process and I even got to see the pipes before, during, and after!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Royalty Plumbing and Drain for 8 kinds of job. Pick one to see what they paid and said.
Jonathan was very responsive and helpful and took care of our problems professionally. Would absolutely use again!!
I had a major flood happening out front from a bad pipe and no water to my house. Christopher was here right away and was amazing. He took care of the issue with great professionalism and an awesome personality!!
Jonathan was so nice. It was quick and easy for him. I am so thankful to have that toilet unplugged. Wish I had known about him in the beginning of the week, instead I tried everything on the Internet to unclog the toilet. It is now working very well.
Great service. They showed up on short notice and handled our plumbing issue very efficiently. Very happy with our choice to hire Royalty.
I had a water heater emergency and Chris took care of the problem ASAP. They are very professional and reliable. He also gave me a military discount Thank you!
On time and sent a text before his arrival. Did not have to wait. Very very professional! No regret whatsoever…Will contact them soon for more big projects. Thank you for the help! Gave good advice.
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 37 | $353–$1.4k |
| Drain cleaning | 29 | $248–$593 |
| Toilet repair | 26 | $239–$680 |
| Faucet repair | 22 | $228–$585 |
| Plumbing leak detection | 21 | $205–$630 |
| Plumbing leak repair | 20 | $248–$793 |
| Water heater installation | 15 | $1.2k–$2.5k |
| Outdoor plumbing system repair | 13 | $366–$1.6k |
5.0 ★★★★★ 556 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fast and professional! Great service!
Thank you, Defne! We’re happy you enjoyed our fast, professional service. We appreciate you choosing Royalty Plumbing & Drain and taking the time to leave a review!
So happy and grateful to Royalty Pluming and Drain. Very accommodating and helpful. Jonathan Sal and Viviana thank you so much. I appreciate all the work. My restroom looks good, happy with the results. Royalty removed damaged restroom floor, replaced with new floor insulation plus replacement of 3 toilets in the home and replaced water heater. Definitely recommend Royalty Plumbing and Drain. They also offer financing and the best part for me they removed and replaced everything which is nice no need to look for another company to finish the job. Very professional as well no mess. They left everything clean.
Thank you so much, Analilia! Jonathan, Sal, and Viviana truly appreciate your kind words. We’re thrilled you’re happy with your restroom floor, new toilets, and water heater! Making the entire process convenient and leaving your home clean means a lot to our team. Thank you for trusting Royalty Plumbing & Drain with your home and for recommending us!
Our air conditioning was leaking so much that it caused our ceiling to have holes. We really needed AC upstairs and couldn't use our AC. Serv was so fast, came in 1 day, fixed our issue in 2 hours. They diagnosed that our second bedroom had a clogged sink so they unclogged our bathroom line and replaced our freon. So thankful so the fast and efficient service!! Reasonably priced for quick and solution oriented service!
Thank you, Jennifer, for your wonderful review! We’re so glad our team could respond quickly and get your upstairs AC working again. We appreciate your trust in Royalty Plumbing & Drain and your kind words about our efficiency and fair pricing. We’re always happy to help!
I called them up earlier today for a kitchen sink piping replacement and backup in my condo unit. Jon showed up exactly on time about 1.5 hours later. He assessed the situation quickly, came back with the necessary parts...and did an epic job with such efficiency and professionalism! And he was upfront with pricing..which was very reasonable for the scope of the job. I'm so happy with the outcome, and definitely keeping royalty plumbing on my call list and referrals.
Thank you for the wonderful review! We’re glad Jon arrived right on time and took care of your kitchen sink piping and backup efficiently. We appreciate your kind words about his professionalism and upfront pricing. Thank you for choosing Royalty Plumbing & Drain and recommending us to others!
Our water service line ruptured, and we walked outside to a massive stream of water spraying ten feet into the air at the side of the house. So glad we reached out to the Royalty team for help! While it took LADWP about 2 hours to come out and check out the problem, they were here within 15 mins and immediately got to work. Sal was our tech and he was awesome -- super friendly, knowledgeable, walked us through what caused the problem, and answered all of our questions. He even added a new water shut off valve in case we experienced another emergency. Three hours later, our pipes were repaired and our water was back on. Can't recommend them enough!
Thank you, Kathlyn! A ruptured water line is stressful, and we’re so glad Sal could get there quickly, explain the repairs, and get your water back on. We’ll be sure to share your kind words with him! Thank you for trusting Royalty Plumbing & Drain and for your recommendation!
Really nice guy really nice,clean and fast work
Thank you so much, Rei, for your kind review! We're happy to hear that you were pleased with our fair pricing, friendly service, and clean, efficient work. At Royalty Plumbing & Drain, we take pride in providing quality service at reasonable prices. We truly appreciate your support and look forward to helping you with any future plumbing needs!
Royal team is great! Called 3-4 plumbers to replace two water heaters. Their pricing was clear and also offered details and options when asked. Plus they were available to perform the work the next day to keep my renters happy. Their team of 3 took care of the installation, and picked up supplies as needed to customize the vent installation. Love supporting local, smart, and hard working folks. Give them a call!
Thank you so much, Courtnee, for your amazing review and for choosing Royalty Plumbing & Drain! We’re thrilled to hear that our team provided clear pricing, helpful options, and prompt service for your two water heater replacements. We understand how important it is to keep your tenants comfortable, and we’re glad we could get everything taken care of quickly and professionally. As a local business, your support truly means a lot to us! We appreciate your trust and look forward to being your go-to plumbing team for any future needs!
I have managed a multi unit condo complex in Claremont for several years. Royalty have been our plumbers forever since the building was built (many years). I keep meaning to give them a shout out because they simply always come through for me/us. For minor and major issues. Seven days a week. I had to call them out last week at 10:00 pm for a *major* issue. They came in 20 minutes and were great (every tenant was upset about the issue and I was so relieved/grateful for their speediness). Chris answers the phone day/night and is always a pleasure! I simply cannot recommend them highly enough!
Thank you so much for taking the time to share such an incredible review and for trusting Royalty Plumbing & Drain with your property for so many years! We truly appreciate the long-standing relationship we've built with you and your Claremont condo community. We understand how stressful plumbing emergencies can be, especially when multiple tenants are affected. That's why we take pride in being available 7 days a week and responding as quickly as possible, even late at night. Chris and the entire Royalty Plumbing & Drain team are grateful for your continued trust and support. Whether it's a minor repair or a major emergency, we're always just a phone call away. Thank you again for your loyalty and recommendation. It's truly a pleasure working with you!
Chris did an awesome job replacing our leaking garage disposal. Thank You! Clean professional and fast.
Thank you, Andrea, for your 5-star review! We're happy to hear Chris provided fast, clean, and professional service while replacing your leaking garbage disposal. At Royalty Plumbing & Drain, we take pride in delivering quality workmanship and excellent customer service. We truly appreciate your trust and support and look forward to assisting you with any future plumbing needs!
I first reached out because the gas company said I had a leak at my earthquake sensor and they turned off my gas. I reached out to Royalty and he immediately said he would be right out. He fixed everything quickly and did a great job. I had my gas back on the same day. About a month later (2 days ago) I reached out to him and ended up having him install a Moen Flo on my water line, again perfect service. I have now used him three times and he will continue to be my first call with any issues. Definitely recommend for any plumbing and gas needs.
Thank you so much, Danielle, for your continued trust and support! We’re happy our team was able to respond quickly to your gas leak emergency and get your gas restored the same day. We're equally glad your Moen Flo installation was another great experience! At Royalty Plumbing & Drain, we take pride in providing prompt, honest, and dependable service every time. Knowing that you've trusted us on multiple occasions and consider us your first call for plumbing needs truly means the world to us. We appreciate your loyalty and recommendation and look forward to serving you for many years to come!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
