Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Royalty Plumbing and Drain logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%85+6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Royalty Plumbing and Drain

Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 556 Google reviews

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Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Royalty Plumbing and Drain is better than 99% of drain cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Royalty Plumbing and Drain is better than 98% of drain cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Royalty Plumbing and Drain is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Royalty Plumbing and Drain is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Royalty Plumbing and Drain is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Royalty Plumbing and Drain is better than 85% of drain cleaning services.A
85

Reviews for your job

Customers hired Royalty Plumbing and Drain for 8 kinds of job.

Royalty Plumbing and Drain for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Outdoor plumbing system repair”

Irene3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a wonderful experience with Royalty Plumbing during a very stressful situation for our family. Chris went above and beyond to help us out. He took the time to explain everything clearly so we could understand what needed to be done. Chris was extremely helpful & professional and made us feel like we were in…

Reasonable priceToilet repairOutdoor plumbing system repairService not listed
Johnston8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast and professional service, offering various service options to fix issues at hand. Reasonable prices and high-quality work.

Reasonable pricePlumbing leak detectionFaucet repairOutdoor plumbing system repair
Eugene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service repair guy was quick and clean. He also went over the repair and said if any problems please call us. 👍🏼

Paid $800–1,000Reasonable priceShower installationOutdoor plumbing system repairPlumbing leak repair
Nobody'sLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This was my 2nd experience with Royalty . Jonathan handled both calls. He is efficient and thorough. He explained everything about the repairs or replacements he was doing. The first time was a water heater replacement and he stayed until 10p.m. to make sure we had hot water and it was done to code. He notified me…

Paid $1,000+Not sureWater heater installationOutdoor plumbing system repair
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Used Royalty Plumbing for the first time today, and they are my “go to” plumber from now on. They were so accommodating in scheduling a time that worked for me, and made an effort to get here early knowing I had plans later in the day. The plumber, Jonathan, was definitely five star. Quick, efficient, friendly and…

Paid $400–500Reasonable priceFaucet repairOutdoor plumbing system repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Royalty Plumbing showed up at the time scheduled. I showed the tech, (Johnathon) the two repairs that I needed fixed. He explained what he needed to repair both projects, and how he was going to repair each project. He gave a reasonable estimate for cost and time to repair both projects. Very pleased with both…

Paid $100–200Reasonable priceFaucet repairOutdoor plumbing system repair
Donald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David was extremely skilled repairing my valve manifold for my outdoor irrigation system. Excellent work.

Paid $600–700Great priceOutdoor plumbing system repair
OzzyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Some of the best guys in the business. Would recommend to anyone who needs any sort of plumbing services.

Plumbing leak detectionFaucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Emilio3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Would never use another plumbing company ever. These two gentlemen Alfonso, and Chris, came in and got the job done without any types of interruptions or mistakes, my houses plumbing system works great now with the new faucets and shower heads they installed. 10/10. Shout out to the bigger fella too, Chris, now he’s a guy you can have a conversation with

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Reyna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good plumbing company that was able to fix our house plumbing problem very quickly. Will be giving them a call any time we have a problem again

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
AngelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I manage properties throught the Inland empire and I use royalty plumbing when I need any plumbing work. Big or small jobs these guys can handle it all and at a very reasonable price.

Outdoor plumbing system repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
YasukoLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris is very knowledgeable and be able to answer all questions I had. Very reasonable price. Fast and efficient work. I would recommend him with confidence 200 %!!

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recently had a slab leak in my home, I scheduled five different plumbing companies to come to my home and verify my leak and to give me estimates on repairs. Chris with royalty Plumbing was the most knowledgeable and affordable out of the five companies. In this day and age it is a rare thing to find somebody that…

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$340-32% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 48%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair37$353–$1.4k
Drain cleaning29$248–$593
Toilet repair26$239–$680
Faucet repair22$228–$585
Plumbing leak detection21$205–$630
Plumbing leak repair20$248–$793
Water heater installation15$1.2k–$2.5k
Outdoor plumbing system repair13$366–$1.6k

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